Digital Analyst

2 weeks ago

Sydney, Australia humm Full time

**Work options**: Hybrid

At the hummgroup we offer a blended approach to working that gives you the flexibility to work at home or in the office depending on what you have on. We ask that you keep our customers front of mind at all times and that you get together with your team atleast twice a week to connect and collaborate (and attend our #intsaworthy events). The rest is open for discussion.

**humm**group (ASX-HUM) is one of Australasia’s most successful and enduring fintech organisations with a proud legacy of rewriting the playbook for digital spending. We help people buy everything, everywhere, every day. Our product ecosystem of buy now pay later, and business financing products has been designed around the core needs of today's shoppers, retailers, and small and medium enterprises.

**What's so exciting about this role?**

Adopting new technology and capabilities in a highly collaborative and cross-functional team. As Digital Analyst your role will take ownership of the analytics strategy and implementation, with a strong focus on product performance and customer experience that drives growth opportunities, supports continuous improvement, and delivers ROI.

**What Does an Average Day Look Like?**

No day is average at **humm **but here’s an idea of what you can expect to do in this role:
**Who will thrive in this role?**
- Leading the digital analytics strategy to deliver creative analytics solutions and tools that improve our digital analytics capabilities and insights.
- Implementing tracking specifications for web and app tracking implementation
- Querying customer data, performing analyses, and presenting findings in a clear and understandable language that drives action and results.
- Developing custom reports and dashboards to analyse customer behaviours.
- Understanding customer journeys in the digital environment
- Maximising potential of customer interactions in digital environment
- Working with key stakeholders to understand and clarify their business questions and proposed analytical approaches to support decision-making.

**You will also be**:

- Genuinely be passionate data and analytics professional.
- Highly skilled and experienced in web analytics and knowledge of the digital ecosystem.
- Advanced knowledge in analytics, tag management, and visualization tools including Google Analytics, Firebase, Google Tag Manager, Power BI, Google Data Studio, and Tableau.
- Ability to think creatively and strategically to deliver actionable insights by translating customer data into strategic growth initiatives.
- Excellent presentation and data storytelling skills.

**Working at hummgroup**

Even though we are geographically dispersed, we engage and collaborate, are always learning and know how to have fun whilst enabling the organisation.

**humm**group is in growth mode, and with that comes the unique opportunity to truly own and build your career journey with us.

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