Operations Improvement Lead

**Title**:Operations Improvement Lead**:

- Requisition ID: 3306
- Location: Healesville, VIC, AU, 3777
- Job Posting Date: 28 Apr 2025

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**Operations Improvement Lead**
- Healesville GP Clinic | Work in the beautiful Healesville | Car parking on site
- Experience work-life balance | Close to cafes, public transport and shops
- Fixed Term employment type | 6-month period | Work a 9-day fortnight

**Eastern Health**

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is _“Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”_.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

**About the role**

We’re seeking an experienced Operations Improvement Lead to join our Healesville GP Clinic team. In this dynamic leadership role, you’ll partner with operational leaders and clinic staff to drive operational efficiency, service improvements, and patient-centred care in a community-based primary care setting.

**Key Responsibilities**
- Lead operational and service improvement initiatives.
- Monitor clinic performance and identify areas for improvement.
- Collaborate with staff and stakeholders to co-design practical, patient-focused solutions.
- Support accreditation and compliance processes.
- Provide operational backfill for the Clinic Manager when required.

**About You**
- Demonstrated leadership and healthcare operational experience.
- Strong knowledge of primary care practice management.
- Proven skills in service improvement and project delivery.
- Excellent communication, stakeholder engagement and problem-solving abilities.
- A collaborative, patient-focused approach with a commitment to continuous improvement.

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

**What we offer**

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here
- Diverse and engaging career opportunities
- Friendly & supportive team
- Flexible working hours
- Salary packaging options
- Career progression in our teaching hospitals

**Next Steps**

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for).

**Good to know**:

- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability - within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.

Please

Contact person: Michelle Fleming

Contact number: 03 5957 4497