Service Coordinator Nsw

6 days ago


Wetherill Park, Australia Workforce Success Full time

Full-time, permanent role
- Immediate start
- Welcoming family business that cares for its employees

**About the Company**

Our client is Australia's leading manufacturer of machinery products for the earthmoving & construction industries. Based in Wetherill Park, it's a multi-award winning, global company, with manufacturing and distribution facilities in the US and Europe.

**About the role - Service Coordinator**

**Duties**
- Coordinate all aspects of the Service and after sales department
- Ensure orders and requests are carried out in a timely manner
- Investigate complaints and resolve problems
- Coordinate service work between the service technicians
- Assist inbound sales, spares, and service enquiries by phone
- Monitor inventory levels within the branch
- Maintain internal database systems & CRM

**Skills & Experience Required**
- Excellent interpersonal skills with the ability to build positive relationships
- Mechanical aptitude
- Customer service skills
- Strong technical, analytical, and problem-solving skills
- Confident communication & telephone skills
- Forklift license

**On Offer**
- Full-time permanent role
- Immediate start
- Salary is a negotiable $65k plus super
- Global manufacturer

**Workforce Success**

**Matthew Newton**

**Recruitment Consultant - Permanent**

**Workforce Success**

**0472 648 274



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