Regional Service Coordinator, Nsw

6 days ago

Wetherill Park, Australia Ingersoll Rand Full time

**Job Title**

Regional Service Coordinator

**Job Summary**

Provides operational support for the Service Department including clerical and administrative responsibilities.

**Responsibilities**

**Clerical**:

- Provides the complete administration of the Regional Service system including but not limited to, maintenance of the WIP, contacting customers, raising jobs, ordering parts, and scheduling of both “Ad-Hoc” and “Service Programs” work.
- May be required to raise Air Cover jobs.
- Raises purchase orders and sales orders for jobs and branch supplies in accordance with company policy.
- Records Technicians timesheets in conjunction with the Service Operations Manager.
- May be required to enter Visa transactions on Concur in accordance with company policy.
- Responsible for job returns documentation and follow up.
- Preparing and proof costing of all Ad Hoc jobs prior to invoicing or sending for closure if warranty or goodwill
- Provides back-up support in the absence of the Service Operations Manager.
- May plan, schedule and/or coordinate events, training, etc in conjunction with the Service Operations Manager

**Operations**:

- Responsible for supporting and maintaining high quality customer relationships.
- Provides operational support to Service Operations Manager,
- Provides internal & external customer support relating to enquiries and requests.

**Service**:

- Provides internal & external customer support relating to enquiries and requests.
- Provides the first point of contact for Service customers
- Maintains and provides high quality phone presentation to all customers
- Provide back-up support in the absence of the Service Operations Manager
- Other duties as required and agreed to achieve the highest quality service.

**Quality**:

- Supports Company objectives in accordance with ISO 9001 quality accreditation

**Health & Safety Environment**
- Ensure the working environment is safe at all times and activities conducted are safe and don't harm self or other employees
- Eliminate risks in the working environment by conducting housekeeping, conducting risk assessments and working with the line manager to eliminate or at least mitigate the hazards
- Taking a leading role in safety risk assessment and audit
- Implement procedures for safety of others through the appropriate operation of equipment before ascertaining correct procedures and usage of personal (e.g. safety glasses etc.) and technical equipment.

**Key Competencies**
- Demonstrated verbal and written communication skills.
- Demonstrated PC Skills (SAP, MS Outlook, Excel, Word and databases).
- Ability to meet deadlines and organise work priorities.
- Demonstrate a flexible and “can do” attitude
- Able to work on agreed initiatives with mínimal support.
- Demonstrated analytical skills.
- Focused on achieving agreed targets.
- Demonstrated ability to undertake research and source appropriate parts information.
- Highly developed organisational skills.
- Self-starter, able to work under time constraints, detail-oriented and ability to multi-task
- Year 12 Senior Secondary Certificate of Education
- Must be proficient in Microsoft Office software
- Experience in SAP preferred.

  • Service & Spare Parts Coordinator Nsw

    1 week ago

    Wetherill Park, Australia Digga Australia Pty Ltd Full time

    **Service/Spare Parts Coordinator NSW** - Modern facility - Onsite parking Digga is Australia's leading manufacturer of Machinery attachments for the Earthmoving & Construction industry. A multi-award winning, global company, with 5 State of the art facilities worldwide, our product & passion for providing total customer solutions is second to none. We are...

  • Coordinator Student Services

    1 week ago

    Sydney Olympic Park, Australia Ambulance Service of NSW Full time

    **Employment Type**: Permanent Full Time, 38 hours per week **Position Classification**: Health Mgr Lvl 1 **Remuneration**: $84,436 per annum - $112,331 per annum + super and benefits **Location**: NSW Ambulance State Operations Centre, Sydney Olympic Park **Closing Date**:18 December 2024 **ABOUT NSW AMBULANCE** NSW Ambulance is an integral part of the...

  • Recovery Partner Regional

    2 weeks ago

    Sydney Olympic Park, Australia Ambulance Service of NSW Full time

    **Position Title**: Recovery Partner - Regional **Employment Type**: Permanent Full-time **Salary Range**:$109,857 - $129, 624 per annum + 12% super and benefits (Health Mgr Lvl 2) **Location**:NSW Ambulance State Operations Centre, Sydney Olympic Park **Application Close**:11:59PM 31 August 2025 **The Recovery Unit at NSW Ambulance is expanding with an...

  • Ministerial and Parliamentary Services Coordinator

    1 day ago

    Sydney Olympic Park, Australia NSW Government -NSW Rural Fire Service Full time

    **Ministerial and Parliamentary Services Coordinator** **This opportunity offers**: - Ongoing employment (2x opportunities available) - Full time roles & 35 hour working week - Attractive annual salary $103,325 - $114,367 p.a. plus 10.5% superannuation - Location: RFS Headquarters - Sydney Olympic Park - Ongoing learning and development - Close to public...

  • Coordinator L 1

    1 week ago

    Wetherill Park, Australia Aspect Full time

    Company Description Autism Spectrum Australia (Aspect) is one of Australia’s largest autism-specific service providers, with one of the biggest autism-specific school programs in the world. A not-for-profit organisation, we work in partnership with people of all ages on the autism spectrum, and their families to deliver evidence-informed solutions that...

  • Field Service Technician

    2 weeks ago

    Wetherill Park, Australia Sika Full time

    Company Description Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...

  • Branch Coordinator

    1 day ago

    Wetherill Park, Australia Load Restraint Systems Full time

    **Description**: An opportunity is available to join** Load Restraint Systems**, a National supplier of high quality cargo restraint equipment for over 40 years in a Branch Coordinator role. Your responsibilites will include but not be limited to: - Open and close branch daily as required - Perform daily tasks in branch-counter selling, phone answering,...

  • Operations Manager

    2 weeks ago

    Wetherill Park, Australia Ausreo Full time

    **Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...

  • Facilities Coordinator

    3 weeks ago

    Parramatta Park, Queensland, Australia NSW Government Full time

    Overview1x Temp Full-Time until 30 September 2027SNSW Grade 7/8 ($105,986 - $124,957 plus super)Locations: Haymarket, Parramatta - travel required from time to time – Hybrid RoleAbout the role:The Service NSW property portfolio comprises over 120 sites across NSW including greater Sydney, rural and regional locations. Working closely with three Facilities...

  • Coordinator Learning

    1 week ago

    Sydney Olympic Park, Australia Ambulance Service of NSW Full time

    **Employment Type**: Temporary Full-Time, 38 hours per week **Position Classification**: Health Manager Lvl 1 **Remuneration**: $81,581 per annum - $108,532 per annum + super and annual leave loading **Location**: NSW Ambulance State Operations Centre, Sydney Olympic Park **Closing Date**: 29 October 2024 **ABOUT US** NSW Ambulance is an integral part of...