Service Specialist

Posting Description:

- Fantastic opportunity to utilise your insurance experience in a global company
- Provide insurance administration support to our Brokers for our clients
- Hybrid role - work from home and the office

**Insurance Broker Administrator**

The Insurance Broker Adminstrator is responsible for various insurance client service support tasks, including administration and outstanding customer service to our internal teams and commercial clients.

If you have general insurance experience, a passion for client service and an interest in developing your insurance career through ongoing learning and progression opportunities, we would love to hear from you.

This role will be based at our Paramatta and CBD offices (details to be discussed at interview).

This is a hybrid role with the flexibility to work from home and our Aon office.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**

Your day will be busy with administration and client servicing, which will be the key to your success

**Responsibilities**:

- Provide administration support to our Account Brokers regarding client insurance/risk needs
- Participate in insurance policy pre-renewal, renewal and post-renewal activities including drafting quotations and creating renewal reports
- Prepare, lodge, and invoice insurance policies in an accurate and timely manner
- Attend client meetings and work on tender processes, client renewals, claims and other insurance broking duties
- Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives and Client Managers
- Enhance the client experience through outstanding customer service

**How this opportunity is different**

As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.

We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.

Be you, be unique with us.

**Skills and experience that will lead to success**

This role will suit someone who has strong attention to detail and administration skills and is client service focused.
- Experience supporting Senior Brokers with their client accounts (highly regarded)
- Client service, underwriting, claims or insurance broking experience (highly regarded)
- Experience across general insurance products (highly regarded)
- Tier 1 insurance qualification or willingness to achieve this qualification (highly regarded)
- Strong communication, problem solving and analytical skills
- Excellent attention to detail
- Competent with Microsoft Office including Word and Excel

Ongoing training and mentoring will be provided, to ensure your success and a pathway for career progression.

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

**How to apply**:
Please submit your up-to-date Resume by clicking on the APPLY NOW option.