Relationship Manager

4 days ago

Sydney, Australia Vets Central Full time

Vets Central is on a mission to become Australia's leading veterinary partner, supporting the delivery of quality veterinary services to the community and we're now on the hunt for a Relationship Manager to join our awesome (even if we do say so ourselves) team.

The Relationship Manager holds overall responsibility for achieving the company vision through having full operational and financial responsibility for a portfolio of veterinary clinics across NSW. As the primary conduit between our clinics and the Support Office, the Relationship Manager acts as a business coach for Practice Managers and Lead Veterinarians. As the driver of revenue growth, the Relationship Manager will build and support the execution of strategic plans while ensuring the business is relevant and responsive to target market trends and changes. Maintaining excellent standard of care will also be a priority focus.

Reporting to the General Manager Operations we are looking for an individual that thrives on change, improvements, and creating efficiencies. Honestly, if you like established, we are likely not for you. We are growing at pace, and this is an exciting time to join us on the journey, make a real impact and be a part of creating the vision We value kindness, authenticity, and empathy. Our People really do come first. If this sounds like you then please read on

**Key Responsibilities**
- Team Leadership and Development
- Client Satisfaction and Patient Care
- Financial and Business Management
- Brand Custodian

**Skills, Competencies & Experience**
- Minimum five years’ experience in a business management role, particularly in a multi-site environment
- Strong leadership skills and the ability to successfully manage people, including employee relations, workforce planning, change management and conflict resolution
- Excellent verbal and written communication skills
- Strong financial acumen and confident reporting abilities
- Qualifications in business management or human resource management highly desirable
- Experience within the Veterinary industry a bonus
- The ability to travel is a requirement of this role
- Applicants in remote locations/working from home will also be considered

**Why Vets Central?**

With a bright future ahead of us, we offer great work perks, including discounts with over 100 national retailers, flexible work practices, free parking (Gold Coast), breakfast and an all-round great work environment.

If you’re keen to join one of the best teams on the Gold Coast (NSW based will be considered) and a growing organisation, send us a cover letter and resume, explaining why you’re the best person for the job

This is an exciting opportunity with career progression opportunities that will scale with company growth.

**Please note**:At present we will not be engaging with external recruiters for this role and only successful applicants will be contacted.

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