Rrp PMO Program Support

Join A&G Group as RRP PMO Program Support, ensuring the smooth, compliant delivery of the RRP program within A&G Group and playing a vital support role in the team
- Newly created role
- Join our “high performance with high integrity” culture
- Flexible working options

**About us**

At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer.

**The role**

RRP PMO Program Support is a critical administrative role within A&G Group. The RRP PMO Program Support role plays a vital role in ensuring the development and the compliant delivery of the RRP program in alignment with Auto & General Group strategy.

The RRP PMO Program Support role is a member of the A&G Risk Remediation Project (RRP) Management Office (PMO) working on the delivery of a significant program of improvements across the group to uplift risk practices and further position for growth. The role will work in the RRP PMO which is delivering a significant program of improvements across the group to uplift risk practices and further position for growth.

This is an exciting role in a significant program of work that will assist in shaping A&G’s approach to risk management. This role is an excellent stepping stone to a future Project Manager role.

**Role And Responsibilities**
- Support contact for delivery teams to provide guidelines, tools, and templates for project/project/initiative delivery
- Support RRP PMO Lead with portfolio management activities across funding management, prioritisation, planning and sequencing, delivery management and value realisation. E.g. develop inputs and outputs for prioritisation workshops, funding reviews and planning reviews
- Connect with workstreams to provide data /artefact inputs for RRP PMO management activities
- Support the administrative tasks of the RRP PMO to assist with ensuring a collaborative team environment.
- Support update to RRP PMO management of artefacts and tools.

**The RRP PMO will specifically have the following core functions and responsibilities**:

- ** Project governance & process improvement**:define, implement and continually refine project management governance frameworks across the RRP program to simplify tasks, streamline workflows, standardise, and enhance overall project management processes.
- ** Financial reporting**:work with the Finance Function to define and implement financial processes for the RRP and other projects including budgeting and business cases (including identifying internal resource redeployment, incremental resource approvals and the use and management of external consultants) and ensure that the RRP and other projects are budgeted well and stay on budget once they are funded.
- ** Portfolio reporting**: define and control key performance indicators and build reports that help the program team, executive teams or the Board and its committees see how well the RRP is performing, and that business case benefits / value drops are being delivered.
- ** Quality Assurance**:

- ensure there is a check and challenge occurring over what is being reported from working groups in programs as to whether there is truth in portfolio reporting and that signals are being identified as early as possible to allow rectification.
- ** Resource management**: work with the Business Owners to ensure appropriate people are at the head of the RRP. and underlying workstreams, ensure there are an optimum level of project managers, team members and commitment levels available to take on the RRP and each other project and resolve conflicts between business units and projects on prioritisation and effective allocation of resourcing.
- ** Risk management**: identify and assess risks of the program. With Business Owners manage potential dependencies, risks and implement strategic plans to mitigate them, including noting the ability of future projects impact on delivering the RRP.
- ** Stakeholder & executive communications**: assist Business Owners to communicate with external stakeholders (e.g. APRA) and internal stakeholders (e.g. Board, Group Exco) at an appropriate level to ensure stakeholders have the requisite knowledge of the RRP to assess whether Auto & General is achieving goals and meeting expectations

**Qualifications, Experience & Skills**

The experience required for this role includes:

- Certifications or working toward: PMP, PgMP, or related certifications preferred.
- Experience in stakeholder managem