Claims Consultant

5 days ago

Sydney, Australia Sedgwick Full time

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Claims Consultant - Accident, Health and Travel

We are seeking an enthusiastic and self-motivated individual to join our team in the role of Claims Consultant in Accident, Health & Travel. The purpose of this role is to manage Accident, Health and Travel claims end to end, by providing exceptional customer service to our clients and customers through proactive claims management.

**_What are my accountabilities? _**
- Process claims within your delegated authority;
- Meet, if not exceed, claim deadline deliverables;
- Ensure compliance with relevant service level agreements and obligation to Codes; and
- Provide exceptional customer service to our clients.

**_About you _**:

- Customer service and claims handling experience (essential);
- Exceptional written and verbal communication skills;
- Demonstrated organisational and time management skills;
- The ability to work independently and within a team

**Caring Culture**

It’s at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.

If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.

**Why Sedgwick?**

Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

Every day, our colleagues are working to make the world better. They’re helping people recover after an injury or illness. They’re assisting with damage from a natural disaster. They’re even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.

Whether you’re in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there’s a place for you here to be a force for good.

**Some of the Benefits of working with us are**:

- Hybrid working arrangement. #LI-Hybrid
- Sedgwick Australia University - access to more than 15,000 courses on demand and opportunities to continue formal education
- +0.5% on top of Superannuation Guarantee
- Domestic and International Career Pathways
- Sedgwick Colleague Resource Groups - international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace

Sedgwick is an Equal Opportunity Employer.

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