Customer Service

3 days ago

Emu Plains, Australia Lutum Australia roofing and masonry Full time

We are looking for a reliable office all rounder that will be supporting our contracting and customer service teams in our Emu Plains office. The role is **permanent part time** with flexibility in hours and days to be agreed upon for the right person with a pro rata salary. As the role has a customer service element it is an office based position.

Our contracting team need an extra set of hands managing workflow, keying orders, communicating with internal stakeholders and supplying our customers with up to date information. The Customer Service team is responsible for entering customer orders in a timely and accurate manner, handling phone enquiries and serving walk in customers to our site.

Our aim is to be the easiest roofing company to deal with in the building Industry with this cross functional role being critical to providing excellent customer service to deliver on that promise. Working within a team environment within a spacious office, the hours are flexible and would suit school hours Mon-Fri with no weekend work, plenty of onsite parking or a 4 minute walk from Emu Plains train station.

Like all employees at Lutum this role is for an **Accountable Go Getter**.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 25 per week

**Salary**: From $60,000.00 per year

Schedule:

- Flexible hours
- No weekends

Ability to commute/relocate:

- Emu Plains, NSW 2750: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Inbound call centre: 2 years (required)
- Customer service: 2 years (required)
- MS Office: 2 years (required)

**Language**:

- Fluent English (required)

Work Authorisation:

- Australia (required)

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