Technical Support Analyst
5 days ago
Accountabilities
- Level 2 support will be involved in deploying several releases to the DEV, SIT and PROD environments.
- Manage third-party resources by providing clear direction, and support in deploying solutions and integrating with enterprise or hosted systems to meet business need.
- Work closely with the Departments Cloud Services, Project Services, vendors and their partners during the implementation and running of the Altus business system.
- Own the release and change management phase and lead the relevant vendors or business teams the process is robust and effective.
- Facilitate service validation and testing across all environments, with relevant business teams.
Key Selection Criteria
The key selection criteria specified below outline the capabilities required for the position.
**Specialist/Technical Expertise/Qualifications**
- Appropriate Microsoft certification and experience.
- Experience in process digitalisation and automation using Power platform (PowerApps, Power BI, Power Automate) including model solution design, custom connectors, development, and support.
- Experience administering Power platform environments, including change and release management.
- Experience troubleshooting, managing bugs, and problem-solving related to development of new services, plus that of services already in production.
- Proven track record of working with vendors to support and implement architecture, configuration, customisation, and optimisation changes.
- Demonstrated ability to use strong technical, diagnostic, and troubleshooting skills to find and solve problems.
- Strong communication skills to collaborate with peers to design and deliver solutions.
- Ability to self-manage time and responsibilities to achieve business and project objectives.
Your interest will be treated in the strictest of confidence.
-
Technical Support Analyst
7 days ago
Melbourne, Australia Davidson Group Services Full timeA major FMGC is partnering with Davidson once again looking to enhance their workforce, seeking some dedicated IT Technical Support Analysts to join their amazing team! In your role as a Technical Support Analyst, you’ll be providing a variety of support to users of computers as well as other IT systems, which in turn may be used by both the customers...
-
Technical Analyst
3 days ago
Melbourne, Victoria, Australia Hays Full time $104,000 - $130,878 per yearTechnical AnalystContract Opportunity with excellent pay ratesYour new companyMajor State Government organisation is on the lookout for Technical SpecialistYour new roleThe Technical Process Analyst will support the successful delivery of the major Transition Projects.Your responsibilities include:Maintain the Transition Tracker(in Jira) and ensure data...
-
Technical Analyst
3 days ago
Melbourne, Australia Link Group Full time**Overview** Working as an integral part of the Technical Analyst team, you will provide analysis of business requirements to produce Functional Specifications for required system changes. Assist the business with clarifying requirements and identifying alternative solutions. Support the Development and Test team members throughout the System Development...
-
Technical Analyst
1 day ago
Melbourne, Australia Hansen Technologies Full time**Technical Analyst Ready for your next career move? Then don’t miss this exciting career opportunity! **About the role**: Working as part of a collaborative global team, you will share responsibility for delivering large-scale IT projects to major companies in the Australian energy industry. This role is for a Technical Analyst to support one of our...
-
Is Analyst-technical Support
5 days ago
Melbourne, Australia Franklin Templeton Full timeIS Analyst-Technical Support At Franklin Templeton, we're advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams...
-
Technical Support Analyst
2 weeks ago
Melbourne, Victoria, Australia Renishaw Full time $90,000 - $120,000 per yearTechnical Support AnalystAbout the BusinessLexisNexis is a global provider of trusted information and analytics, delivering solutions that help organizations make informed decisions and manage risk. iDiverse is part of LexisNexis' suite of solutions, providing advanced product services and support for a global user base, partner network, and internal...
-
Technical Analyst
6 days ago
Melbourne, Victoria, Australia Latitude IT Full time $90,000 - $120,000 per yearTechnical Analyst – ERP, Inventory & Reconciliation12 month daily rate contract | Melbourne-hybrid | Retail SectorASAP startA leading retail organisation is seeking a Technical Analyst. This role is key in supporting inventory management, reconciliations, and ERP processes across stores and warehouses.You'll help maintain inventory accuracy, resolve...
-
Technical Business Analyst
1 week ago
Melbourne, Victoria, Australia DXC Technology Australia & New Zealand Full time $90,000 - $120,000 per yearDXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer successWe are seeking a Technical Business Analyst to join the DXC team on a long term project. This is a contract role starting ASAP.As a Technical Business Analyst specialising in integration, you will play a critical role...
-
Technical Analyst
1 week ago
Melbourne, Victoria, Australia Slade Group Full time $90,000 - $120,000 per yearThe Technical Analyst will play a key role in supporting and optimising ERP systems, and is responsible for monitoring, triaging, and resolving transaction errors, while driving continuous improvements and ensuring accuracy in business-critical processes. Key Responsibilities Monitor and support ERP processes across inventory, and warehouse...
-
Is Analyst-technical Support
5 days ago
Melbourne, Australia Franklin Templeton Full timeAt Franklin Templeton, we're advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring...