Client Coordinator

Client Coordinator - Support at Home (HCP)

- Flexible working environment with great salary sacrifice benefits
- Work by the beach in world-class surroundings with onsite parking
- Work for an organisation that is putting the focus back into Community

Are you a skilled client coordinator who believes that every older Australian deserves to thrive in the comfort of their own home? At Curtin Heritage Living, we're not just delivering care – as part of the new era of in-home services we're providing services that combine clinical expertise with genuine compassion.

Shine Community Care, part of the Curtin Heritage Living community, has been transforming lives in aged care for over 40 years. As a trusted not-for-profit organisation, we're at the forefront of the new Support at Home funding program, creating innovative pathways for independence, wellness, and meaningful living.

The Role
As our newCare Partner - Support at Home, you'll be the architect of personalised care journeys for our valued clients. This isn't just coordination – it's life transformation. You'll:

- Be the primary advocate and contact for clients across Support at Home (transitioning from Home Care Packages), Fee for Service, and Brokerage programs
- Design and oversee comprehensive care plans aligned with the new Aged Care Act 2024 and Strengthened Quality Standards
- Collaborate with our Clinical & Allied Health Teams to deliver exceptional wellness and reablement outcomes
- Maximize quarterly budget utilisation through strategic planning and innovative service delivery
- Champion client choice and independence while ensuring dignity and rights are always upheld

What you will bring to our team:

- Proven Industry Background - Solid coordination experience in aged care, preferably In-Home Services
- Certificate IV in aged care/community services and/or relevant tertiary qualification (A clinical background would be highly regarded)
- Demonstrated commitment to enhancing the lives of older Australians
- Reliable work ethic with attention to detail
- Current National Police Clearance (within three years)
- Australian citizenship or valid visa with working rights

Why Choose Curtin Heritage Living?

- Be part of a mission that truly matters – supporting local older people to lead meaningful lives
- Join a team that lives our values of Client Focus, Community Attitude, Accountability, and Simplicity
- Ongoing training, professional development, and career advancement within our expanding organisation
- Work for an organisation where your contributions are valued and your professional growth is supported
- Be part of a team that's always looking for better ways to serve our community

Ready to Start Your Impact Journey?
If you're passionate about transforming aged care and ready to make a real difference in your community, we want to hear from you

Apply Now: Submit your resume and cover letter that showcases your passion for client-focused care and relevant experience. Cover letters that do not outline why they are suitable for the role will not be considered.

Questions? Contact Chris Minchin, General Manager In-Home Services at 9382 7550 during business hours.

Don't Wait – Your Next Career Adventure Starts Here

Please Note: We're eager to find our next team member, so shortlisting and interviewing may begin immediately. We reserve the right to close this position without notice. To avoid disappointment, apply today

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Chris Minchin on (08) 9382 7521, quoting Ref No. 1239881.

14 July 2025Cottesloe Western Australia, AustraliaFull TimeCommunity Services & DevelopmentAged & Disability Support

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