Application Services Manager

2 weeks ago

Sydney, Australia Westpac Full time

**How will I help?**

**Responsibilities include**:

- Accountable for ensuring the effectiveness and documentation of key controls and the overall control environment.
- Accountable for reporting of delivery and incident / problem management outcomes.
- Ensure that all service management priorities are addressed in a timely manner, minimising impact to both the business and customer.
- Enable the strategic outsource delivery model, Application Delivery Services (ADS), through monitoring and reviewing partner performance and delivery to ensure seamless service and delivery to customers and the realisation of sourcing benefits.
- Provide input and advice on GroupTech planning as a member of the Applications Domain leadership team and contribute to the development of GroupTech roadmaps.
- Guide projects to abide with governance policies and procedures to ensure adherence to business value principles, architecture principles, target blueprints, domain architectures and Group policies.
- Ensure ongoing operational stability and maintenance of the business services supported and aim to continuously improve customer advocacy and business value.
- Act as leader, manager, mentor, and coach to best develop the high performing team.
- Ensure the right people in the right roles to deliver the GroupTech services required to achieve business objectives.

**What’s in it for you?**

You’ll play an important and significant part in the future of a business that has been around for 200 years and be instrumental in achieving our purpose of helping Australians succeed. So, we’ll back you in the development of your career, with internal career prospects and flexible working. You’ll also be backed by a fantastic team of people in a can-do, supportive structure.

**What do I need?**

To be set up for success in this role, you will be able to demonstrate:

- Technology Management - 10+ years
- Contract management - 5+ years
- Service management - 10+ years
- Vendor management - 5+ years
- DevOps - 5+ years
- Extensive skills in analysis/problem solving, stakeholder management and a broad understanding of technologies

**Desirable**
- Appian - 5+ years
- API - 3+ years
- Commercial Management - 5+ years
- Database - 3+ years

**What’s it like to work there?**

We aim to provide one big, supportive team **to help us achieve our purpose of creating better futures together **. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?**

**Do you need reasonable adjustments during the recruitment process?**

**Do you need reasonable adjustments during the recruitment process?**

**#LI-Hybrid

  • Customer Service Consultant

    1 week ago

    Sydney, New South Wales, Australia International Application Services Full time

    **Role**:Customer Success Consultant- Excellent communication skills, with the ability to multitask.\- Skilled in MS office, and MS Excel, with a strong orientation towards data analysis and management- Handle cash and bank-related transactions if assigned and ensure 100% accuracy.- Ensure all administration and logistics of Documents delivery to consulate/...

  • Application Service Manager

    1 week ago

    Sydney, New South Wales, Australia Sap Full time

    **We help the world run better**At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Applications Services Manager

    1 week ago

    Sydney, New South Wales, Australia Halcyon Knights Full time

    Work for a forward-thinking Higher Education institute - NSW- Full time / Flexible / Hybrid / Attractive salary package + 17% Super- Innovative, Empathetic and Accountable**Applications Services Manager (HRIS)**- Attractive salary package- Fulltime - Flexible / Hybrid - NSW- Innovative, Empathetic and Accountable**About the Company**:Our client a forward...

  • Social Services Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCase Manager Full time $37,408 - $53,216

    Key Professional RoleWe are seeking an experienced professional to join our dynamic Social Work team at Ryde Hospital.The successful candidate will provide high-quality services to consumers, carers and families, working independently and collaboratively within a multi-disciplinary team to ensure optimal health outcomes.Assess, counsel, and manage crisis...

  • Remotely Based Village Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeVillage Manager Full time $120,000 - $140,000

    Job OpportunityWe are seeking a dedicated and experienced individual to manage village operations in a remote mining site. This is a rare opportunity to work in a unique and challenging environment, providing essential services to workers in one of the most isolated terrains in the world.About the RoleThis position involves overseeing daily operations,...

  • Java Application Service Manager

    5 days ago

    Sydney, New South Wales, Australia beBeeDelivery Full time $120,000 - $170,000

    Service Delivery Expert - Java Applications">As a seasoned Service Delivery Expert, you will play a pivotal role in leading the end-to-end service delivery of Java-based applications in the Airport/Airline domain. Your primary focus will be on ensuring high availability and performance of these critical systems.">You will manage incident, problem, and change...

  • Cloud Applications Service Manager

    4 days ago

    Sydney, New South Wales, Australia Bebeeapplication Full time

    Job Summary:This is a dynamic and results-driven role that involves the management of application services in cloud environments. As an Associate Application Management Specialist, you will be responsible for ensuring the smooth operation of applications, analyzing performance trends, and providing analytical value creation initiatives to enable...

  • Manager - Applications & Business Intelligence

    1 week ago

    Sydney, New South Wales, Australia Lutheran Services Full time

    **Lead Innovation in Data, Systems, and Care Technologies**Lutheran Services is seeking an experienced and forward-thinking **Manager-Applications & Business Intelligence** to lead a high-performing team. This is an exciting opportunity to drive agile system delivery, data enablement, and the integration of intelligent automation and AI-powered automation...

  • Application Manager

    5 days ago

    Sydney, New South Wales, Australia Northern Beaches Council Full time

    OverviewJoin to apply for theApplication Managerrole atNorthern Beaches Council.2 days ago Be among the first 25 applicantsJoin to apply for theApplication Managerrole atNorthern Beaches CouncilBusiness Unit:Information & Digital TechnologyTitle:Applications Manager, TRP Contract - Full-time Role, 35 hours per week (12-month contract)Competitive Salary...

  • Applications Manager

    5 days ago

    Sydney, New South Wales, Australia Northern Beaches Council Full time

    OverviewJoin to apply for theApplications Managerrole atNorthern Beaches Council.DetailsDivision:Corporate ServicesBusiness Unit:Information & Digital TechnologyTitle:Applications Manager, TRP Contract - Full-time Role, 35 hours per week (12-month contract)About the OrganizationStretching from Palm Beach to Manly, the Northern Beaches boasts more than half...