Manager (Program Support)

4 days ago

Sunshine Coast, Australia Transport and Main Roads Full time

Key responsibilities
- Lead, co-ordinate, and direct program support teams to ensure efficient delivery of business services within the region. Provide authoritative, strategic operational advice to the Regional Director, Deputy Regional Director, Program Managers and state-wide networks on program support and business services, including identification and resolution of strategic service improvement issues. Ensure appropriate governance frameworks are maintained and adhered to in order to monitor compliance with policy, legislation, standards and state-wide processes. Determine, monitor, and review program support performance and resources, reporting through the Regional Business Manager to ensure service capacity and capability meets Program Delivery and Operations' current and future business needs. Operate as a member of the Regional Delivery Team and Business Support Team to contribute to and assist in the implementation of change processes taking place within program delivery for the region. Develop and maintain ongoing constructive relationships with other government agencies and jurisdictions, industry, stakeholders, community and internal and external client networks.
Mandatory qualifications and conditions
- Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role.
Requirements of the role
- Views situations through a range of perspectives, analysing multiple sources of information to recognise the broader implications of issues. Continuously refines the prioritisation of program commitments through stakeholder feedback and insight. Strengthens partnerships by providing proactive advice and supports others to share relevant information in a tactful and articulate manner. Proactively steers team collaborations across boundaries to achieve joint delivery of program outcomes. Works collaboratively to develop clear and shared objectives that inspire collective ownership for delivery of quality outcomes. Drives ownership and empowers others to independently manage and report on their portfolio responsibilities. Role models impartiality and ensures legislative and regulatory frameworks are applied effectively.
Benefits of working at TMR- We have visible impact in communities and contribute to making Queensland a better place to live. We provide flexible working options that encourage a healthy work-life balance. We invest in individual career pathways and development plans. We offer competitive superannuation and salary sacrificing options. We provide access to confidential free counselling for you and your family through our employee assistance program. We are proud to celebrate and empower the unique perspectives of our community via our employee networks, including our Indigenous Employee, Pride, Values and Culture and Accessibility and Inclusion Advocacy Networks.
Applications to remain current for 12 months.
**Job Ad Reference**: QLD/586709/24
**Closing Date**: Friday, 6 September 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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