LMS Administrator/officer

3 days ago

Melbourne, Australia Centorrino Technologies Full time

**Get to Know Us**
Imagine joining an organisation that has a flexible working culture and an award winning brand That’s exactly what you will get when you join Centorrino Technologies (CT). Our values, our people, our brand, and our customers mean everything to us.
We’ve been certified as a Great Place to Work and perks include:

- Working a hybrid model - Part time or Full time
- Training and development - We offer heaps of courses, certifications, and coaching
- Wellbeing Subsidies - Discounts with your gym, yoga, pilates memberships
- Mac or PC? Your choice
- Cost Price Tech - CT discounts
- Events, Events, Events for everyone
- 3pm snack trolley - A cart of goodies with lollies, fruit and other snacks will make its way around the office at 3pm daily for when you are at HQ
- Everyone has a very personalised career and learning plan. Our commitment is to help you to become the best you can be.

We’re looking for an LMS Administrator to join our unique Academy team, which works closely with schools and businesses to deliver specialised, high-quality professional development and training to staff in various contexts. As LMS Administrator, you would be responsible for the ongoing upkeep of the Academy team’s own Learning Management System (LMS), including:

- Administrative requirements of the LMS platform itself, including adding users and course enrolments.
- Internal administration of client information including providing required information for quotes.
- Supporting other teams at CT, including internal Sales and Marketing teams, with ongoing training in platform features and benefits.
- Liaising with prospective customers, guiding product demos, and onboarding/providing support for trial periods.
- Assisting internal Marketing and Pre-Sales teams with required documentation like marketing material, quotes, proposal documents, and product guides.
- A willingness to create content and work with our videographer to create short 2-3 minute video tutorials on how to use technology effectively.
- Delivering live training to clients on how to use various aspects of technology effectively, this may need to be delivered on-site or remotely.
- Developing tailored training resources in the form of how-to user guides, videos, and infographics (with the help of our Marketing Team) to support our clients to implement new technologies.

The ideal applicant will be a self-motivated, organised, and responsible person who enjoys interacting with a broad range of people daily.

**Here’s what you’ll bring**:

- Strong communication skills, with the ability to express information in written and spoken formats to various internal teams and customers.
- Great time management skills, with the ability to confidently manage various priorities.
- Ability to work independently and to show initiative (with the support of the wider team).
- Good attention to detail and problem-solving skills.
- Experience in a customer-facing setting, including service desk, hospitality, retail, or similar.
- Confidence with various IT systems, including Outlook, Teams, Word, basic Excel skills.

Previous experience in an education or learning and development related field is an advantage, but not required.
You will be based out of our HQ in Coburg, and we can offer you the option to work from home on set days each week if that suits you.
All our team members are expected to obtain and maintain a valid Working with Children Check and a Police Check.

**Salary**: $55,000.00 - $65,000.00 per year

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