LMS Operations Specialist

2 weeks ago

Melbourne, Australia Up Education Full time

**Company Description**
UP Education is a leading Australasian dual-sector education group, delivering foundation, vocational and higher education to domestic and international students. At UP Education, we are on a mission: to elevate and empower students to unlock their potential. Known for our agility, and responsiveness to the changing world.

What sets us apart from other tertiary providers? It is, quite simply, our people. Our teams come from a wide range of educational and cultural backgrounds and offer a broad diversity of professional experience. But we all have one thing in common - we are all firm believers in the power of education to transform lives and they all have the drive to make a significant impact in the communities with which they work.

We believe learning should be defined by the exceptional and at UP Education we have an ongoing commitment to the development of our staff.

At UP Education, we are one of the largest private education providers in Australasia, partnering with leading universities and delivering vocational and higher education across a range of disciplines. Our purpose is to equip learners with the skills and confidence to succeed in a changing world through high-quality, flexible education. We are seeking an LMS Operations Specialist to provide administration and operational support for UP Education’s Moodle-based Learning Management System (LMS). This role is the central point of contact for business teams needing LMS support, assisting with course builds, troubleshooting, integration setup, and process documentation. You’ll play a key part in ensuring the LMS runs smoothly and reliably for staff and students across the group, while also supporting rollouts for additional brands in Australia and New Zealand.

**Key responsibilities**
- Carry out day-to-day LMS configuration updates.
- Build and maintain course setups in the Student Management System (SMS), ensuring correct integration with the LMS.
- Act as the first point of contact for LMS setup/admin issues, resolving or escalating where required.
- Support rollout and go-live activities for new brands.
- Develop and maintain clear process documentation and training materials.
- Provide guidance and training to business teams, promoting self-sufficiency in system use.

**Qualifications** About you**
- Demonstrated experience in administration.
- Excellent attention to detail and accuracy.
- Proficient with Microsoft Office, SharePoint, and able to learn new systems quickly.
- Strong verbal and written communication skills, with the ability to engage positively across teams.
- Proactive approach to problem-solving.
- ** Desirable**: Experience working with Moodle and Dynamics 365.

**Additional Information**
- Fast-growing Business: Private equity backed business known for its growth and agility.
- Be part of a forward-thinking team that embraces innovation and continuous improvement
- A full-time, fully remote position based in Australia or New Zealand.
- Opportunity to work at the heart of our digital learning systems.
- A supportive, collaborative team environment.

**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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