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People Partner

2 weeks ago

Sydney, Australia Mable Full time

**_Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees. _**:

- People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply. Our interview processes are inclusive and will accommodate additional needs when required.

**A little about us...**

Founded in 2014, Mable has become one of Australia's largest and fastest growing healthtech marketplaces. Our platform is an online community of independent support workers who offer their services directly to people who are seeking aged care or disability support.

We’re thrilled to have been recognised within AFR’s Fast 100 list in 2021, Deloitte’s Tech Fast 50 2021 Awards and we won the Australian Growth & Australian Technology Growth Company of the Year Award 2020 This is an awesome opportunity to join a thriving scale up whose profit for purpose mission is transforming the aged care and disability support sectors.

**Mission**: We’re redefining support for disability and aged care in Australia by helping people who are aging or living with disability to connect with independent support people in their community.

**Watch this -**
**What we do**

**Position purpose**

The People Partner (HR Business Partner) will closely support and advise leaders on people strategy and operations within their client groups, whilst driving continuous improvement projects and people programs that set Mable up for scale.

The People Partner will be the partner for our Growth, Finance, Operations, Customer Operations departments, as well as a start up business that is part of the Mable Group, HomeMade. The role will pair closely with a People Coordinator/ Advisor and work in close collaboration with talent team members to deliver end to end support to their client groups.

**Key Responsibilities**:

- ** People Partnering - **A key point of contact to partner with and advise people managers on a broad variety of strategic and operational HR matters (resourcing, performance, reward, talent planning, recognition, diversity, engagement, terminations, wellbeing, retention etc.).
- Partners with Executive Leaders of the departments you support to assess the business, processes, concerns, and challenges and ensure integrated People solutions and strategies are aligned to business needs
- Coaches and guides managers to develop their people management skills
- Support leaders to manage employee relations i.e. poor performance, grievances, return to work including leading investigations, preparing conversation guides and paperwork, attending meetings and putting forward recommendations of outcomes
- Support business transformation initiatives and projects, identifying the need for change and directing the implementation of and adaptation to new or changing structures
- Raise awareness of any possible retention risks within the department, propose and implement solutions to address these, in alignment with our overall People strategy and values
- Raise awareness of any issues affecting employee engagement and work with managers and the broader HR team in a proactive way to address these
- ** Continuous Improvement - **Identifies opportunities for improvement in HR processes, procedures and policiesOptimises operational processes, workflows and tools, focusing on continuous improvement and the aim of implementing efficiencies, automation, scale and self-serve solutions
- Identifies people policy framework and requirements and develop policies and procedures from scratch
- Identifies and implements suitable systems and processes across HRIS, culture and engagement
- Develops and creates reports, detailing people metrics to drive people related decisions.
- ** Programs - **Researches and benchmarks People initiatives and practices to form a view on priorities to deliver
- Works within a cross-functional team to develop staff engagement by building first time initiatives such as hybrid ways of working, inclusion, retention etc
- Manages internal communications and change management on people related programs and announcements
- Drives and delivers the rollout and implementation of projects and programs
- Works collaboratively with the People team and business to ensure integration and execution of initiatives at manager and team member levels.

**Key Relationships**:

- ** Internal Stakeholder - Interaction**:

- People Managers including Executive Leaders - Key point of contact for problem solving and advice across a range of people matters and programs
- ** People team (People Partnering and Talent) - **The role sits within the People team which is currently a team of 7 with a strong requirement for collaborating to maximise outcomes
- ** Employees - **Build trust and assist employees
- ** External Stakeholder - Interaction**:

- **HR System providers and consultants** - Engage with providers on solutions, brief on Mable’s needs a