Quality Assurance Officer

9 hours ago


West Ryde, Australia ITEC- International Training and Education Counsel Full time

**Role: Quality Assurance Officer (Clinical Service)**

**Full-Time role**

**Location**: West Ryde NSW

**Salary**: $80000 - $90000 per year

**Company Overview**

Our client is a multi-disciplined community services provider. They are active in the provision of a comprehensive range of social welfare services, catering the needs from cradle to seniors, including residential aged care, home ageing, settlement and health, vocational and training, disability services, child care and many more community-based services. They are seeking an enthusiastic and highly skilled person to fill the above position in our Corporate Affairs Unit.

**Role Overview**:
The appointee of this position is responsible for supporting and ensuring all aspects of their service units are in compliance with the Government Standards, all legal and statutory requirements, as well as all policies and procedures, vision, mission, and goals of their organization.

**Responsibilities**:

- Conduct audit on all service units to check if they are meeting requirements of the quality standards; provide feedback and suggestions to involved staff members on the outcome of the audit;
- Ensure that the auditing cycle is maintained, action plans and recommendations are developed, implemented and evaluated;
- Undertake, coordinate, collect, analyse and summarise annual client / staff survey in different programs and document all information in a report;
- Review and maintain service self-assessment in support and preparation for accreditation of different units;
- Assist, monitor and implement the continuous improvement plan of different units;
- Assist, provide contribution to and regularly reviewing policies and procedures of different units;
- Suggest training sessions to raise and enhancing the knowledge about compliance of quality requirements by staff members;
- Interview new staff and existing staff to gain feedback on work environment, procedure, and culture;
- Participate in external related meetings or activities to keep abreast of the views and practices in the industry regarding compliance on quality standards;
- Support executives in preparing reports and responses to management and the Government on quality issues regarding the services being undertaken;
- Assist different units to pass quality review by third party organisation or by the Government;
- Promote the culture of continuous improvement and governance in different units; and
- Assist in developing risk management plan of different units

**Qualification and Requirements**
- Possession of a degree recognised in Australia in nursing, social sciences, social and community services, health, management or any related disciplines;
- Knowledge and/or experience of working in the aged care industry for at least 5 years;
- Demonstrated knowledge and experience in the aged care / disability / childcare with an appreciation of East Asian cultural needs;
- Demonstrable ability to identify gaps in quality and compliance;
- Demonstrable skills for meticulous thoroughness and looking for details;
- Demonstrable experience working closely with staff members at all levels;
- Excellent command in spoken and written English;
- Demonstrable ability to manage project and time effectively, including the ability to work independently;
- Experienced in managing competing priorities and achieving performance objectives;
- Good communication, interpersonal and computer skills;
- Strong understanding on the needs of people from culturally and linguistically diverse background;
- Possess valid police check certificate or is able to obtain the certificates prior to employment;
- Having at least two doses of COVID-19 Vaccination.

**Desirable**:

- Ability to speak an Asian language, such as Chinese, Korean, Indonesian or Vietnamese;
- Experience in the conduct of quality audit;
- Experience in nursing / allied health services.

**Benefits**
- Discount child care fees are available for long day care, before and after school, and vacation care services.
- Training and professional development opportunities
- Support alongside a longstanding team of educators
- Internal and external professional development opportunities are available throughout the year.

**Salary**: $80,000.00 - $90,000.00 per year

**Benefits**:

- Childcare assistance
- Employee discount
- Professional development assistance
- Salary packaging

Schedule:

- 8 hour shift

**Experience**:

- Aged care: 3 years (preferred)

**Language**:

- Asian language (preferred)

Work Location: In person



  • West Leederville, Australia Schools of Early Learning Full time

    **The Schools of Early Learning are leaders in child care and are passionate and committed to providing an environment that enriches each child and allows them to reach their potential.** **Quality Assurance Officer** We have an exciting opportunity for a quality assurance officer to join our small team based at our West Leederville centre. This new...


  • West Gosford, New South Wales, Australia Mediam Holdings Full time $60,000 - $90,000 per year

    Affectionately known as The Chocolate and Nougat Factory is seeking a proactive, professional and dedicated Quality Assurance Officer to maintain our food safety standards.Location: West Gosford NSWTo be successful in this role you will be required to:Conduct routine and non-routine product quality tests to ensure ongoing compliance to SQF, HACCPImplement...


  • West Footscray, Australia Tasty One Full time

    **About us** Tasty One is a proud, third-generation family-owned business and a recognised leader in fruit and vegetable processing. We supply some of Australia’s largest food manufacturers and catering businesses, with strong, long-standing partnerships with national growers that guarantee year-round supply. With a commitment to continuous improvement,...


  • West Footscray, Victoria, Australia Tasty One Full time $60,000 - $90,000 per year

    About usTasty One is a proud, third-generation family-owned business and a recognised leader in fruit and vegetable processing. We supply some of Australia's largest food manufacturers and catering businesses, with strong, long-standing partnerships with national growers that guarantee year-round supply.With a commitment to continuous improvement,...


  • West Gippsland & Latrobe Valley, Australia Patties Foods Pty Ltd Full time $60,000 - $80,000 per year

    The Business Patties Food Group is a value-led organisation with a rich Australian history, home to some of our most iconic and enduring brands including Four'N Twenty, Patties, Herbert Adams, Nanna's, Lean Cuisine, Weight Watchers and On the Menu. Our company values of courage, trust, integrity, and ownership reflect our origin as a proudly local...


  • West Hindmarsh, South, Australia Detmold Medical Full time $80,000 - $120,000 per year

    Do you thrive on driving excellence in product and process quality? Detmold Medical is seeking a dedicatedQuality Assurance Coordinatorto lead quality initiatives across our medical manufacturing operations. This is a fantastic opportunity to play a key role in ensuring compliance and enhancing customer satisfaction in a dynamic Australian owned manufacturer...


  • Homebush West, Australia QE Foodstores Full time

    Join our friendly and down-to-earth production team at OB Distribution! We’re looking for a passionate Casual Quality Control Coordinator to support our production team in Sydney Markets, ensuring the highest standards for our fresh food and ready-to-eat menu. **Perks**: - 3 days/week, starting at 6am - enjoy evenings and weekends off! - 20% discount at...


  • West Gosford, Australia Alpha Linen Service Full time

    **Alpha Linen Service** 9 Bowen Crescent, West Gosford NSW 2250 **Full Time Quality Assurance Manager** SALARY $100,000 - $110,000 + SUPERANNUATION Job brief We are looking for a reliable Manager of Quality Assurance to ensure that all external and internal requirements are met before our product reaches our customers. You will be responsible for...


  • North Ryde, New South Wales, Australia Beiersdorf Australia & New Zealand Full time $60,000 - $90,000 per year

    At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 100 years, we have developed innovative injury and skin care products for our well-known global brands such as Elastoplast, Leuko, NIVEA, Eucerin and La Prairie. We act according to our purpose, WE CARE BEYOND SKIN, and take...


  • North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL - Salary package: $99,161 to $109,457 (HEW 6) plus 17% employer's superannuation contribution and annual leave loading. - Full-time, continuing role - Based at Macquarie University, Wallumattagal Campus, North Ryde The Role The Quality and Evaluation Officer provides essential support across all domains of educational quality, including...