Regional Operations Manager

Commercial Asset Maintenance is a privately owned company located in Coolum on the Sunshine Coast. It is a Commercial Property Maintenance company, specialising in Cleaning, Grounds Maintenance and Building Maintenance and servicing medium to large businesses on the Australian Eastern Seaboard.

We are not only recognised for our ability to provide specialised solutions for the toughest Maintenance challenges but also for our friendly and professional staff, who are committed to providing quality customer service to our valued clients.

**About the role**

This role will be based across SE QLD. You will time both on Sunshine Coast, Brisbane, Gold Coast.

We are in search of an experienced Maintenance Operations Manager to join our team, that has a background in Contractor & Project Management.

The primary objective of this role is to provide support to the operations and business development manager, our current clients and site supervisors and cleaning teams, ensuring the delivery of exceptional service in line with our commitment to excellence.

You will be 40% hands on and 60% leadership/training, and account management to start with a view of completely running Operations within 6 Months to become disenfranchised from a “hands on” approach.

On occasion, hours of work may include some weekends, public holidays, early mornings or nights.

**Key responsibilities**
- Maintain close working relationships with key stakeholders (clients & trades)
- Managing and Organising jobs
- Quoting and Pricing
- Rostering, onboarding, training & identifying gaps in staff performance
- Ensure client contractual obligations are met with training, inspections, audits, test-n-tag
- Manage stock & consumables for all sites
- Report all issues relating to standard, service capability, site changes, additional works, HR issues
- Provide safety training and implementation
- Conduct quarterly Quality Assurance audits of all sites
- Support BDM with account start-ups, transfers & issues
- Provide reports according to Operations systems on quality, safety, site activity
- Attend client & BDM Manager meetings
- Some Business Development related work

**About you**
- Commercial management experience in cleaning Industry
- Local to the Sunshine Coast with strong network relations
- Tech savvy
- Energetic & willing to be hands-on
- Sound understanding of workplace health & safety
- Excellent decision-making and problem-solving skills
- Proficient computer skills including Microsoft suite
- Outstanding customer service, interpersonal and administration skills
- Hungry for growth
- A network of clients and contacts would be highly regarded

**What's in it for you?**
- Be part of a company where you are truly valued & respected
- Be part of an innovative leading sustainable Commercial Cleaning company
- Great salary and benefits
- Car allowance

**Job Types**: Full-time, Casual

Pay: $80,000.00 - $100,000.00 per year

**Benefits**:

- Salary packaging

Application Question(s):

- How many years' experience do you have as an Operations Manager?
- Which Microsoft Office products are you experienced with?
- Do you have experience preparing work rosters?
- Do you have a current Working With Children (WWC) Check?
- Do you have experience with Project Management Software
- Do you have experience with Scheduling Software?
- Do you have experieance with CRM Software
- Do you have a current Police Check (National Police Certificate) for employment?
- Do you have a White Card?

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Coolum Beach, QLD 4573

Expected Start Date: 09/12/2024