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B2b Account Manager
2 weeks ago
**Title**:B2B Account Manager**:
- Location: Brisbane Airport, Queensland, AU**About us**:
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 168 retail stores Australia wide - we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.
**About the role**:
We have an exciting opportunity for an experienced B2B specialist to join our QLD Officeworks Account Management team on a permanent basis. The roles function is to build long term, profitable and mutually beneficial relationships with the assigned business customers in your Business Specialist designated community. This role is instrumental in the continuing growth of the Officeworks B2B offer and we feel it is great time to join the Business Team at Officeworks. We’re rapidly growing and we’re excited for the future where we will make bigger things happen.
Your essential responsibilities include:
- Achievement of all related sales targets
- Development of a regular call cycle with existing customers
- Identify and engage low/non-spending cost centres
- Implementation of the Officeworks Way to business customer relationship management
- Development of a regular call cycle with existing customers
- Conduct Quarterly Business Reviews with your customers
**About you**:
To hit the ground running and make an impact in your new role you will be able to demonstrate the following attributes:
- Minimum two years proven experience in a similar role where you have been tasked with negotiate with B2B customers across multiple accounts
- Ability to build long-term, profitable and sustainable relationships with B2B customers
- A strong understanding of identifying and meeting customer needs, whilst maximising customer satisfaction
- Ability to build and manage the Sales Pipeline
- Excellent time management and organisational skills
- Ability to work in a collaborative work environment, effectively engaging with Officeworks team members when needed
**Our culture**:
It’s all in a day’s work when you’re part of the Officeworks community - where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:
- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry leading Growing Families policy and access to Circle In portal for Working Families.
Officeworks is a** ‘Circle Back Initiative’ **employer - we commit to respond to every applicant.
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