Administration Assistant

Noosa Hospital has opportunities in the Emergency Department and Front Office department available for flexible, highly organised, and enthusiastic Admin Assistants to join our team

**Emergency Department - 2 x Part-time positions - 45 hours/fortnight**

This is a very busy role and requires someone who can work autonomously, cope in stressful situations and support the wider ED team. You will ensure patients are administratively admitted, discharged and billed in a timely manner.

The successful applicant must be available to work a flexible roster, Monday - Sunday, between the hours of 5am to 1am and be available over busy holiday periods (shift times may vary over holidays). Shift times:

- 0500 - 1400
- 0700 - 1200
- 0700 - 1600
- 1400 - 2300
- 1600 - 0100

**Front Office - 12-month maternity leave contract, minimum 29.5 hours/fortnight**

Responsibilities include welcoming patients, admissions and discharges, receipting payments, general enquiries and reception duties, operating the Hospital switchboard, pre-admitting patients and health fund eligibility checks.
- Monday to Friday between 0545 - 2000
- Saturdays 0800 - 1400
- Sundays 0800 - 1300

**Your Essential Skills and Experience**
- Excellent communication skills and demonstrated problem solving ability
- Demonstrated exceptional customer service skills
- Proven organisational and time management skills with strong attention to detail
- Adherence to deadlines and ability to work with mínimal supervision
- Ability to work as an effective team member
- Willingness to learn
- Experience in relevant health care administrative position

**Desirable Requirements**
- Experience in hospital patient administration systems, or private practice software
- Understanding of Private Health Insurance / patient billing
- Experience with Meditech and Microsoft Applications

**Benefits Why Choose a Ramsay Career**
- Flexible work opportunities - **have a say in your roster times**:

- **A great work culture** and a friendly and supportive team
- Access deals across **retail & hospitality venues**, and **entertainment ticketing**:

- Post graduate and formal education programs
- Free access to **LinkedIn Learning** - over 18,000 courses to advance your professional education
- Access counselling, **wellbeing services**, legal and financial assistance
- **Ramsay corporate discounts** including private health insurance, fitness passports and travel/ holiday discounts.
- Learn and grow with us, we offer assistance and support for **professional development**:

- **Flexible Leave Program**: purchase additional annual leave
- **Discounts off hospital and extras private health** **insurance** - you’ll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental
- **Hospital, Allied Health & Pharmacy discounts**:

- **Salary sacrifice opportunities** e.g., airport lounge membership, self-education expenses and more
- **Paid parental leave** and community service leave
- Please note, certain benefits are only available for permanent employees. _

Noosa Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of _‘People Caring for People’_ since 1972.

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

For enquiries, please contact Belinda Clarke, Administration Services Manager