Sales Team Leader

**Description**:
Are you a people-focused leader who loves building high-performing teams and helping others succeed? At Contour Education, we’re on a mission to reshape education by connecting students with high-quality tutoring programs that inspire confidence and deliver results.

As our **Sales Team Leader**, you won’t just oversee the sales process, you’ll be hands-on in guiding, coaching, and motivating our Sales Representatives to connect with families in a way that’s genuine, helpful, and results-driven. You’ll refine our sales approach, keep the team firing on all cylinders, and ensure every family feels confident and cared for as they begin their journey with us.

We’re looking for an empathetic, organised, and goal-driven leader who brings a proven sales track record, experience mentoring others, and the ability to inspire a collaborative, student-first culture. If that sounds like you, we want to hear from you.

**Who are we**:
Over **8,000 students** and **300+ team members** have joined Contour since our founding in the beginning of 2020. Our growth is a testament to our dedication in providing ALL our students and parents with a premium learning experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their personal goals, and achieve success in their school assessments and exams. We've been listed three years in a row as one of the Fastest Growing Startups by the Australian Financial Review, and we're continuing to multiply year over year

It's our vision to reshape education, starting with tutoring.

**What you'll do**:
As the **Sales Team Leader** at Contour Education, you’ll lead a motivated team in a high-volume, fast-paced environment, primarily focused on warm and hot leads. Your role will be a mix of leadership, coaching, and strategic improvement to ensure the team achieves and exceeds enrolment targets while providing an exceptional experience for every family.
- ** Lead & Inspire**: Mentor Sales Representatives daily, offering coaching, support, and feedback to develop skills and build confidence.
- ** Outbound Leads**:

- Conduct follow ups with students and parents who have completed free trial weeks, and converting them into enrolments with Contour
- ** Drive Sales Success**: Guide the team in converting enquiries into enrolments through a student-first approach that’s warm, clear, and solutions-focused.
- ** Streamline Processes**: Collaborate with Operations to ensure the tools, systems, and workflows are efficient and easy to use.
- ** Track & Report**: Monitor sales activity, report progress to the Sales Manager, and adjust strategies based on feedback and results.
- ** Foster Collaboration**: Work closely with other leaders to align efforts across departments and maintain a consistent, high-quality family experience.

Full time 38 hours per week. Working hours span weekdays from 12:00 PM to 9:00 PM and weekends from 9:00 AM to 5:00 PM. Ongoing professional development is supported, and high achievers have strong career growth pathways within our leadership team.

**Skill Requirements**:
Empathetic & Supportive Leadership
Energy and Enthusiasm for Team Success
Strategic Thinking & Process Improvement Skills
️ Excellent Communication & Listening Skills
Collaborative Spirit & People-First Mindset
Independence & Proactiveness
Data-Driven Approach to Achieving Goals

**Experience Requirements**: Minimum 2-3 years’ experience in sales, with proven results in achieving or exceeding targets.

Experience mentoring, coaching, or leading others in a sales environment.
- Understanding of the sales funnel, buyer psychology, and persuasive communication to drive trial-to-enrolment conversions.

**Personal Requirements**: Passionate about helping students and parents feel supported from first contact to enrolment.

Leadership-ready, with an interest in developing people and improving processes.Organised but adaptable, able to manage multiple priorities.Long-term mindset, committed to contributing to Contour’s vision and growth.Ability to commit to full-time hours (38 hours per week).Willingness to work evenings and weekends.Able to travel to Melbourne CBD.

**Benefits**: Above market rate compensation. Plus commisions and bonusses

Significant growth in leadership, sales, and communication skills (and you get paid for it).Access to generous learning, wellness, and entertainment perks.Personalised mentorship, training, and feedback to sharpen your skills.Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students)
- Fulfilling work that directly impacts student success.
- Career progression opportunities in a rapidly growing education company.

**The pay range for this role is**:
90,000 - 110,000 AUD per year(Melbourne CBD)