Gaming Team Leader

1 day ago

Bankstown, Australia Bankstown Sports Club Full time

If you are a self-motivated, collaborative team player with a can-do attitude, then keep reading
About Bankstown Sports Club
Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney’s top five registered clubs, it boasts a membership of 190,000, employing over 580 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities with a variety of beverage, dining and entertainment offerings all delivered with exceptional service.
Bankstown Sports is a one-stop destination for all. Our venues include the Lady Banks Rooftop Bar and the Basement Brewhouse, along with diverse food offerings across Italian, Asian, and middle eastern cuisines, just to name a few. The Group operates seven clubs as well as a state of the art 600 seat theatre, a large Grand Ballroom and an extensive range of facilities to host events of all kinds along with a commercial office tower.
About the Role
As a member of our team, you will be given the opportunity to think outside the box, work flexible hours with a dynamic and rewarding environment.
You will be responsible for supervising the daily operations across bars and gaming. The successful applicant will be self-motivated, highly organised and an effective communicator.
This role is suitable for someone passionate about developing their career in hospitality and looking for a managerial role within the hospitality industry. You will have a focus on delivering excellent customer service, employee training and development, performance management, sales and profitability and effective cost controls.
**Responsibilities will include**:

- Demonstrating our Culture values; Surprise and Delight our Customers, Team Player and 'Can do' Attitude
- Supervising staff, ensuring their delivery of exceptional customer service, at all times
- Training and coaching staff, with performance feedback
- Overseeing daily operations across the venue, including accurate shift and incident reporting
- Ensure compliance and procedures are completed in a proper manner including clearance procedures
- Managing and delegating call times on the floor, identifying escalations and managing appropriately
- Conflict resolution
- Creating an environment which promotes teamwork, recognition, mutual respect, and employee satisfaction
- Ensuring a safe working environment

**Essential Criteria**:

- Demonstrated leadership experience or potential, preferably in the hospitality industry
- Excellent communication skills, both verbal and written
- Problem-solving and conflict resolution skills
- Ability to manage competing priorities and supervise a team in a fast-paced environment
- Strong attention to detail and organisational skills
- Valid NSW Competency Card with RSA and RCG
- A flexible approach to a varied roster; across days, nights and weekends
- Immaculate personal presentation and grooming

About the Benefits
- Career Development and Training opportunities
- Free onsite Parking
- Meal allowance and Uniform
- Additional Wellbeing Leave
- Discounts and more

  • Gaming Team Leader

    2 weeks ago

    Bankstown, Australia Bankstown Sports Club Full time

    If you are a self-motivated, collaborative team player with a can-do attitude, then keep reading! As a member of our team, you will be given the opportunity to think outside the box, work flexible hours with a dynamic and rewarding environment. Reporting to the Operations Manager, our Gaming Team Leaders are responsible for supervising the daily operations...

  • Gaming Team Leader

    2 weeks ago

    Bankstown, Australia Bankstown Sports Club Full time $60,000 - $120,000 per year

    If you are a self-motivated, collaborative team player with a can-do attitude, then keep reading As a member of our team, you will be given the opportunity to think outside the box, work flexible hours with a dynamic and rewarding environment.Reporting to the Operations Manager, our Gaming Team Leaders are responsible for supervising the daily...

  • Gaming Team Leader

    2 weeks ago

    Bankstown NSW, Australia Bankstown Sports Club Full time $80,000 - $120,000 per year

    If you are a self-motivated, collaborative team player with a can-do attitude, then keep readingAs a member of our team, you will be given the opportunity to think outside the box, work flexible hours with a dynamic and rewarding environment.Reporting to the Operations Manager, our Gaming Team Leaders are responsible for supervising the daily operations...

  • Gaming Team Leader

    1 day ago

    Bankstown, Australia Bankstown Sports Club Full time

    If you are a self-motivated, collaborative team player with a can-do attitude, then keep reading! As a member of our team, you will be given the opportunity to think outside the box, work flexible hours with a dynamic and rewarding environment. Reporting to the Operations Manager, you will be responsible for supervising the daily operations across bars and...

  • Bar, Bistro

    1 week ago

    Bankstown, Australia Bankstown hotel Full time

    Do you have a passion for the hospitality industry and strive to give customer service that surpasses customer expectations every time? Bankstown Hotel is currently looking for an all-rounder for TAB, Gaming, Bar & Bistro to join our successful team. - Have RSA, RCG & ARCG competency card. - Have exceptional customer service skills. - Be reliable,...

  • Bar, Bistro

    1 day ago

    Bankstown, Australia Bankstown hotel Full time

    Do you have a passion for the hospitality industry and strive to give customer service that surpasses customer expectations every time? Bankstown Hotel is currently looking for an all-rounder for TAB, Gaming, Bar & Bistro to join our successful team. - Have RSA & RCG competency card. - Have exceptional customer service skills. - Be reliable, hardworking &...

  • Gaming Attendant

    7 days ago

    Bankstown, Australia Red Lantern Hotel- Redcape Hotel Group Full time

    **About the role** Redcape Hotel Group is currently seeking committed hospitality professionals to join the team at the Red Lantern Hotel in the role of Gaming Attendant. You will be assisting the venue team to successfully operate the hotel in a hands-on role in a FOH capacity. **Redcape Team Promise** At Redcape, we’re devoted to a strong,...

  • Bar & Gaming Attendant

    2 weeks ago

    Bankstown, Australia Redcape Hotel Group Full time

    **About the role** We are currently seeking passionate & caring customer centric individuals to join our venue team as one of our Casual Bar & Gaming Attendants. You will be assisting the Venue Manager and our collective teams to successfully operate the hotel in a hands-on role in a FOH capacity. **Redcape Team Promise** At Redcape, we’re devoted to a...

  • Concierge Team Leader

    1 day ago

    Bankstown, Australia Bankstown Sports Club Full time

    Are you passionate about delivering exceptional service and inspiring others to do the same? We're looking for a dynamic, people-focused leader to guide our concierge team to new heights. As a Concierge Team Leader, you'll be the heartbeat of our guest experience, setting the standard and leading by example. As a Concierge Team Leader, you will be acting as...

  • Cafe Team Leader

    2 weeks ago

    Bankstown, Australia Bankstown Sports Full time

    **About the Role** Our Café team are currently seeking to appoint an enthusiastic and motivated Part-time Team Leader tat can focus on the evenings at Cornerstone Cafe. This position requires someone who is passionate about our Club and will strive to deliver Exceptional Customer Service to our patrons. Reporting to the Cafe Manager, you will be...