Gaming Team Leader

1 week ago

Bankstown NSW, Australia Bankstown Sports Club Full time $80,000 - $120,000 per year

If you are a self-motivated, collaborative team player with a can-do attitude, then keep reading

As a member of our team, you will be given the opportunity to think outside the box, work flexible hours with a dynamic and rewarding environment.

Reporting to the Operations Manager, our Gaming Team Leaders are responsible for supervising the daily operations across bars and gaming. The successful applicant will be self-motivated, highly organised and an effective communicator.

You will have a focus on delivering excellent customer service, employee training and development, performance management, sales and profitability and effective cost controls.

Responsibilities will include:

  • Supervising staff, ensuring their delivery of exceptional customer service, at all times
  • Demonstrating our Culture values; Surprise and Delight our Customers, Team Player and 'Can do' Attitude
  • Training and coaching staff, with performance feedback
  • Overseeing daily operations across the venue, including accurate shift and incident reporting
  • Ensure compliance and procedures are completed in a proper manner including clearance procedures
  • Managing and delegating call times on the floor, identifying escalations and managing appropriately
  • Conflict resolution
  • Creating an environment which promotes teamwork, recognition, mutual respect, and employee satisfaction
  • Ensuring a safe working environment

Essential Criteria:

  • Demonstrated leadership experience or potential, preferably in the hospitality industry
  • Strong knowledge of Gaming and relevant legislation
  • Excellent communication skills, both verbal and written
  • Problem-solving and conflict resolution skills
  • Ability to manage competing priorities and supervise a team in a fast-paced environment
  • Strong attention to detail and organisational skills
  • Valid NSW Competency Card
  • A flexible approach to a varied roster; across days, nights and weekends
  • Immaculate personal presentation and grooming

Why You'll Love This Role:

  • Be part of one of Australia's leading hospitality groups with genuine career development opportunities.
  • Work in a hands-on, fast-paced environment where no two days are the same.
  • Career development – we love to promote internally and between clubs.
  • Ongoing paid training opportunities are provided.
  • Daily meal allowance to be used in-venue on delicious food, tea and coffee.
  • Free, secure underground parking – plus discounted car washes.
  • Above-award remuneration.
  • Rewards & Recognition – access to our generous rewards and recognition program.

This is a challenging and rewarding position that will suit somebody wanting a long-term career in hospitality and growth within the business. If this sounds like your next opportunity then apply now

.

  • Gaming Team Leader

    1 week ago

    Bankstown, Australia Bankstown Sports Club Full time $60,000 - $120,000 per year

    If you are a self-motivated, collaborative team player with a can-do attitude, then keep reading As a member of our team, you will be given the opportunity to think outside the box, work flexible hours with a dynamic and rewarding environment.Reporting to the Operations Manager, our Gaming Team Leaders are responsible for supervising the daily...

  • Gaming Team Leader

    2 days ago

    Bankstown, Australia Bankstown Sports Full time

    If you are a self-motivated, collaborative team player with a can-do attitude, then keep reading! Bankstown Sports is one of Australia’s largest and most innovative registered clubs, and we are looking for talented Team Leaders and/or Supervisors to join Bankstown Sports Club team on a permanent part - time basis. You will have the chance to fast-track...

  • Gaming Manager

    3 days ago

    Jewells NSW, Australia ALH Hotels Full time $60,000 - $100,000 per year

    About the RoleGaming Manager | Jewells TavernWe're on the lookout for a Gaming Manager to help run our gaming room and keep it the friendly, welcoming spot our locals love.Sitting on Ntaba Road, Jewells Tavern has been a local icon for years, serving locals and visitors who pass through Jewells and the New South Wales coastline.When it comes to your local,...

  • Gaming Attendant

    1 week ago

    Bankstown, Australia Bankstown Sports Club Full time

    Bankstown Sports Club are looking for Gaming Attendants to join our growing team! Be part of a strong and supportive team, that genuinely love coming to work! **Responsibilities Include**: - Provide Patrons with exceptional customer experience - Enforce & implement the Club RSA & RCG policy - Follow hygienic food and beverage handling procedures - Accurate...

  • Gaming Attendant

    7 days ago

    South Penrith NSW, Australia ALH Hotels Full time $45,000 - $65,000 per year

    About the RoleGaming Attendants | Pioneer Tavern | Immediate Start Love late-night shifts, a fast-paced environment, and keeping your cool under pressure? We're on the hunt for switched-on, friendly and professional Gaming Attendants to join the team at The Pioneer Tavern, a local favourite where service comes with a smile, and the regulars always say...

  • Team Leader

    1 week ago

    Bankstown, Australia Sarina Russo Group Full time $60,000 - $90,000 per year

    The Sarina Russo Group in the last 46 years is dedicated to empowering people and communities through innovative education and employment solutions. We strive to inspire personal growth and career success by providing tailored support, fostering inclusive and diverse opportunities, and championing lifelong learning.Our commitment is to create pathways that...

  • Team Leader

    2 days ago

    Bankstown NSW, Australia KOOKI Kommunity Full time $66,000 - $92,000 per year

    Ready to Make a Real Difference? Your Next Career Adventure Starts HereAre you passionate about leading others and creating meaningful change in the lives of people with unique abilities and diverse backgrounds?At KOOKI, we're on a mission to empower and uplift individuals to embrace what makes them extraordinary.Working alongside our sister company, The...

  • Bar, Bistro

    2 weeks ago

    Bankstown, Australia Bankstown hotel Full time

    Do you have a passion for the hospitality industry and strive to give customer service that surpasses customer expectations every time? Bankstown Hotel is currently looking for an all-rounder for TAB, Gaming, Bar & Bistro to join our successful team. - Have RSA & RCG competency card. - Have exceptional customer service skills. - Be reliable, hardworking &...

  • Bar/gaming Attendant

    5 days ago

    Bankstown, Australia Redcape Hotel Group Full time

    **About the role** Redcape Hotel Group is currently seeking committed hospitality professionals in the role of Bar/Gaming Attendants to join the team at the Red Lantern Hotel. You will be assisting the venue team to successfully operate the hotel in a hands-on role in a FOH capacity. **Redcape Team Promise** At Redcape, we’re devoted to a strong,...

  • Bar and Gaming Attendant

    2 weeks ago

    Strathfield NSW, Australia Strathfield Hotel Full time $25,000 - $42,500 per year

    Strathfield Hotel is a vibrant licensed hotel offering dining, entertainment and gaming facilities. We are committed to providing a safe, responsible, and welcoming environment for patrons, and are looking for a reliable and customer-focused Gaming Attendant to join our team.Position OverviewAs a Gaming Attendant, you will:Assist guests with gaming machines...