Regional Sales Manager

Dnata City East Heathrow

Fixed Term

Competitive

19-09-2024

Job Details

Hours: 37.5 per week, Monday - Friday

Location: Hybrid working 3 days a week in our Cargo Facility at DCE - London Heathrow

Contract: 12 months Secondment/FTC

Closing Date: Thursday, 19th September 2024

In a nutshell

Virgin Atlantic Cargo (VAC) is a u00A3200m business connecting retailers, manufacturers, and growers with their consumers worldwide. We are a \'business within a business\' passionate about contributing towards Virgin Atlantic\'s overall revenue. Our teams across the globe are the crucial ingredient in separating us from the rest, building our reputation for excellence and outstanding service delivery.

In this role you will be responsible for holding key customer relationships within the appointed territories, working with multiple General Sales Agents (GSAs) and Virgin Cargo Teams with support from head office functions to maximise the cargo online and offline capacity on Virgin Atlantic\'s operations.

Day to day
- Ensures the sales process is focused on actively seeking and maintaining current and additional sources of revenue
- Update the GSA\'s on any product/service changes and sales opportunities
- Acts as the customer relationship holder for VAC in the territories
- Support the import sales effort in terms of service scope, quality and customer relationships
- Creates and implements sales and marketing plans. Ensuring the sales policies align with the strategic commercial direction of the Cargo division
- Implement a pricing strategy to ensure that Virgin Atlantic Cargo remains competitive in the market and maximises revenue at all times
- In conjunction with Head Office and the Head of Sales, you'll be responsible for the local planning, organising and effective measurement of promotional activities in the region
- Maintain a close working relationship with commercial functions to ensure the sales strategy for the region will maximise revenue and contribution for the sales territory
- Ensures all joint venture sales activity follows agreed strategy and protocols
- Monitor all agreed KPI targets across appointed territories
- Manages the departmental overhead budget and provide input into the territory\'s annual and re-forecast revenue budgets
- Key collaborator with Procurement in the tender process, final selection and implementation of Virgin Atlantic Cargo\'s general sales agent appointments within the European and Middle East regions
- Responsible for the ongoing performance management of all Virgin Atlantic Cargo\'s GSAs for the above regions, including measurement against budget targets and implementation of appropriate remedial actions, including a key role in decisions surrounding contract termination for non-performance
- Evaluate Business as Usual activities to drive process efficiency and consistency
- Represent Virgin Atlantic Cargo at local and overseas functions, trade fairs, fam. trips, business seminars and conferences

About you

Do you have proven cargo experience held within a major airline? Have you operated at a management level encompassing a range of functions with a strong emphasis on sales, including marketing, customer service, revenue accounting, finance, and operations? Then this could be the role for you

Alongside the above, we're looking for the following:

- Good working knowledge of setting and monitoring budgets
- Proven track record in planning and prioritisation of tasks
- Ability to understand and work within different cultures/environments
- Excellent relationship-building skills
- Results focused with strong influencing skills
- Excellent communication, presentation and interpersonal skills
- Comfortable taking calculated risks and making decisions under pressure
- Ability to conceptualise the multi-dimensional characteristics of the cargo trading environment
- Excellent knowledge of local cargo market dynamics, practices and conventions

Does the above sound like you, then we'd love to hear from you

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