Team Leader

3 days ago

Brisbane, Australia Parliamentary Service Full time

About the Role
Are you passionate about history, education, and leadership? We have an exciting opportunity for a dynamic individual to join our team as the Team Leader - Parliamentary Attendants (Chamber and Tours). In this unique role, you will supervise and coordinate a dedicated team of Parliamentary Attendants, ensuring the delivery of exceptional chamber and tour support services to Members, staff, and visitors.
**What you'll do in your new role**:

- Coordinate and manage school, public, and special interest tours, collaborating with Members, electorate office staff, and various Parliamentary Service areas.
- Mentor and train new employees, both permanent and casual, for tours and chamber duties. Additionally, oversee general supervisory responsibilities as a team leader, including creating rosters, approving timesheets, and managing overall team performance.
- Create and present interactive and engaging tours, enhancing the visitor experience.
- Plan and execute special events and tours, ensuring smooth operations through effective stakeholder coordination.
- Step in as needed as a Parliamentary Attendant in the Legislative Assembly Chamber.
- Support the Education and Liaison team with administrative tasks, including preparing training materials, managing bookings, and recording statistics.

**What you'll bring to your new team**:

- Excellent communication skills with the ability to interact effectively with a diverse range of clients.
- Strong planning and organisational abilities to manage multiple tasks and priorities.
- Ability to conduct tours and work within a legislative or similar environment.
- Proven ability to coordinate, prioritise, and supervise staff effectively.
- Proficiency in using Microsoft Office Suite for administrative tasks.
- Keen attention to detail with the ability to meet deadlines under pressure while working independently.

Why Join Us?
**Impactful Work**: Play a crucial role in educating the public and supporting the legislative process.
**Dynamic Environment**: Work in a vibrant and historic setting with a team of dedicated professionals.
**Professional Growth**: Opportunities for learning and development in a unique and prestigious environment.
**How to Apply**:
The statement of no more than 2 pages should describe your suitability for the position focusing on the experience, skills, knowledge and abilities detailed in the selection criteria section of the position description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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