National Operations Excellence Analyst

4 days ago

Mascot, Australia TNT Express Full time

**ABOUT THE ROLE**

Main responsibilities will include:

- Initiate, define and lead the development and communication of effective reports to key stakeholders, including executive/senior management
- Provide expert advice proactively and upon request, advising appropriate solutions for complex and/or unique issues
- Contribute to knowledge sharing with peers and management
- Develop and deliver training for internal customers of vendors within area of expertise as appropriate
- Identify and develops goals, which may include forecasts, relating to business initiatives and projects within remit in alignment with divisional and corporate goals
- Develop and present business or project plans to management
- Contribute to the review of business cases/plans
- Design process improvements, systems developments, or the implementation of best practice within area of expertise
- Proactively identify and analyse risks, opportunities and constraints within area of expertise
- Build and develop effective relationships with key stakeholders, including externally, in order to influence optimal business decisions
- Develop and maintain expert knowledge in relevant FedEx principals, processes, tools and best practice and support or lead projects using FedEx continuous improvement methodology.

**SKILLS & EXPERIENCE**
- Strong accuracy and attention to detail
- Excellent problem-solving skills
- Ability to influence and persuade
- Strong interpersonal skills and excellent written and verbal communication skills
- Advanced MS Excel/Access skills
- Proficiency in Microsoft Power Bi, Power Automate and programming languages eg. Visual Basic, SQL and/or Python is highly desirable.

**BENEFITS**
- Attractive salary
- Full training and support in a friendly team culture
- Excellent career progression opportunities with a global organisation
- Special employee discounts on gym memberships, computers, electronics, health insurance, travel packages, and much more

**ABOUT THE COMPANY**

TNT and FedEx officially joined forces on 25 May 2016. A combined FedEx and TNT will enable us to more effectively grow and compete, to better meet the evolving needs of our customers and the global marketplace. For our future team members, as part of one of the strongest transportation and logistics companies in the world, this means more opportunities to grow, learn and succeed. As we continue to grow, learn and succeed. As we continue to combine the strengths of the companies, we have exciting and challenging opportunities for new, talented team members in our Operations Team based at Mascot.

As TNT is part of the FedEx family of companies, this role will support the operations of both FedEx Express and TNT in Australia and will be based at our Mascot office.

**PHILOSOPHY & CULTURE**

Our People-Service-Profit (PSP) philosophy drives all that we do. We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for our business to be successful. Our success in the industry is attributed to our people. Through our PSP philosophy, and the four values that underpin our culture - Caring, Results, Order and Learning - we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers; that cares for our employees’ wellbeing; and, that recognises and values the contributions of our staff, both individually and in teams.

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