Reporting and Insights Analyst

**Reporting and Insights Analyst
- **Mascot based, Hybrid with WFH option**:

- **Attractive remuneration package**:

- **6 months fixed term
**About WooliesX**

At WooliesX, our people believe in creating better everyday experiences for our community.

With 1,800+ team members, multiple practices and over 100 chapters, there’s a home for everyone here. Whether your interests lie in data driven insights and product engineering, digital media, ecom, operations, customer advocacy, commercial, agile or more, you can find your squad across all kinds of capabilities.

Our squads live their “one day”, every day. We work on Australia’s most innovative tech, design, engineering and more to transform the way that millions of Australians live and shop.

Our culture combines the support, care and freedom that comes with being part of the Woolworths Group. We are an agile team embracing diversity of thought and positive change. We thrive on pragmatism, mutual respect, care, curiosity, openness, and a proactive attitude. As a team we continually seek ways to support and learn from each other.

**About the Role**

The purpose of this role is to provide the business with the reporting and insights necessary to support the Customer Hub and wider organisation in decisions affecting the customer journey. The role will require partnering with teams across WooliesX and into the Woolworths group.

This role will be accountable for daily and weekly operational performance reporting, incentive program reporting, operations monthly financial reports as well as working through a program of ad-hoc reporting requests within an Agile framework.
- Design, build and launch any new reporting requirements within an Agile management framework
- Working with business leaders, project teams and the support team to develop and maintain reports and dashboards
- Manipulate and integrate data from a variety of sources to identify patterns, trends and outliers
- Understand key Customer Hub Key Performance Indicators (KPIs) and ensure reports are updated
- Present insights and trends to key stakeholders to support continuous improvement and improve business performance
- Develop and maintain high quality presentations for audiences all the way up to board level
- Meet and maintain individual and team objectives

**About You
**WOWpeople are great people. Whether we’re learning new things, seizing the initiative, or winning together our customers are at the heart of everything we do. If you’re the sort of individual who takes accountability and strives to always do the right thing for each other, our communities, our customers, and our business then we ought to connect.
- Together with demonstrated success in a similar role, we are seeking the following skills and experience:

- Strong demonstrated experience with and proficient in developing data visualisations, reports, dashboards using Power BI and BigQuery - Google Cloud
- Experience with data modelling
- Demonstrated experience as a Data Analyst in large, complex environments, working with large qualitative and quantitative datasets, identifying trends and presenting outcomes
- Excellent ability to research and provide timely data insights, expert advice and meaningful recommendations to support business objectives
- Knowledge and recent experience in extract, transform and load (ETL) processes and theory
- Strong relationship management background**
**Joining the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTI inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.