Technical Analyst

2 days ago

Hawthorn, Australia Scope (Aust) Full time

**About Scope**

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

**About Your Role**

Scope has an exciting and unique opportunity for a Technical Analyst to work within our ICT Division.

Reporting to the Information Systems Manager, this role is responsible for systems configuration, ensuring systems integrity and providing support to Scope’s key business systems.

**Your Key Focus**
- Be an active member of cross-functional teams that support business systems
- Provide level 2/3 SME technical support for Scope’s key business systems
- Actively participate in the acquisition of knowledge in relation to the usage of the software and business processes
- Support the creation and customisation of reports

**What We Look For**
- Experience in Salesforce Administrator and implementation
- SQL scripting
- Good understanding of ITIL framework
- Ability to work independently as well as be a collaborative member of the team

View the position description here

**Skills, experience, qualifications**

**Scope as an Employer**

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform. You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

**View our stance on**inclusion, diversity and human rights**.**

Scope (Aust) is a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

Take your career on a journey with Scope and work proactively with us to achieve our purpose

**_ Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements._

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