Customer Service Representative

6 days ago

Melbourne, Australia Probe CX Full time

**About the role**

We’re looking for casuals to join our Customer Service Representative team handling inbound customer service inquiries.

Be a part of our team of experts helping customers plan their journey to ensure they get where they need to be. Before long, you’ll also be supporting customers with ticketing and regional travel inquiries. Not only will you have the chance to interact with diverse range of customers, you'll also have the opportunity to be up-skilled to do back-of-house administration tasks and other call types, broadening your skill set.

All aboard Join our team to become an essential part of the transport network and progress your career today

**Key Details**
- Commencing 15th September 2024.
- Multiple casual positions are available.
- Melbourne CBD Location with Hybrid model after training period (in Australia).
- Rotating rosters between Monday - Sunday between 6am - 12am, full availability required.
- Paid training, casual hourly rate and incentive bonuses.

**What’s in it for you?**
- Up-skill opportunities within the first 6 months including back-of-house administration duties.
- Monetary recognition for doing a good job for meeting performance targets.
- Paid training, continuous coaching and support.
- Abundant pathways for progression.
- Inclusive and vibrant team culture that values everyone's uniqueness.
- Unlimited 24/7 access to a dependable mental health and well-being platform
- Are good with communicating with people
- Like problem solving and have attention to detail to find the right solution.
- Have basic computer skills are required to help customers navigate systems.
- Confident written communication skills and ready to be upskilled in administrative duties.
- Full work rights to work within Australia for at least 12 months, Australian based role.

No prior customer service experience required - we’ll teach you what you need to know

**Think you've got the right attitude but not all the experience? No problem**. We believe in hiring for potential & passion, not just experience. If you're a quick learner with great communication skills, we want to hear from you. We provide all the training you need to succeed

This role is being finalised on 3 September 2025.
Successful applicants will be required to complete National Police Clearance check

**About Probe CX**

Probe CX is a global business of 17,000 team members. We believe in combining human expertise with technology to deliver exceptional results. We are a digitally-enabled and data-driven company, but first & foremost we are people-purpose led. Our team members are instrumental in delivering on our promise to provide a human touch to every interaction.

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. Join us in celebrating you and your 100% authentic self

  • Customer Service Representative

    2 days ago

    Melbourne, Australia LivaNova Full time

    Join us today and make a difference in people's lives! GENERAL INFORMATION Job Title: Customer Service Representative Department: Commercial - CS Reports to: Commercial Operations Manager JOB CONTEXT LivaNova Australia and New Zealand represents an organization of around 70 employees. It includes a commercial team of field employees encompassing Sales,...

  • Customer Service Representative

    6 hours ago

    Melbourne, Australia The Services Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team. Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the...

  • Customer Service Representative

    6 days ago

    Melbourne, Australia Eagle Software Full time

    We are looking for a motivated and positive individual to join the Eagle Software team as a Customer Service Representative. The permanent position is full time with work hours Monday - Friday, 9:00am - 5:30pm. **About the company** We are a growing company established in 2014 to provide the next generation of listing management and CRM software to the real...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Australia United Forklift and Access Solutions Full time

    Customer Service Representative – Melbourne At United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy: - 5 days anniversary leave on top of your 4 weeks - Flexibility to work a 4 weekly day off or a 9-day fortnight if you choose - Career Growth: Training, development, and opportunities to advance -...

  • Customer Service Representative

    6 days ago

    Melbourne, Victoria, Australia Mouser Electronics Inc. Full time $45,000 - $60,000 per year

    Our Melbourne, Australia office, is searching for a Customer Service Representative that will strive to provide an optimal customer service experience for our customers.  As a Customer Service Representative for Mouser, you will correspond with customers via telephone, email and chat, accurately process various types of customer requests and inquiries...

  • Customer Service Representative

    6 days ago

    Melbourne, Australia Insurance Australia Group LTD Full time

    Customer Service Representative Make a difference as a **Customer Service Representative** Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on Permanent fulltime...

  • Customer Service Representative

    6 days ago

    Melbourne, Victoria, Australia Hertz Australia Pty Ltd Full time $50,000 - $80,000 per year

    Customer Service RepresentativeFull Time PositionMelbourne, VICHertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global...

  • Customer Service Representative

    7 hours ago

    Melbourne, Australia TTEC Full time

    Customer Service Representative Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Customer Service Representative in Melbourne, Australia**, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our...

  • Customer Service Representative

    7 hours ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Customer Service Representative - Contact Centre - Melbourne**: **Job no**: VOLDDOCCS24 **Business unit**: Personal Banking **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD, VIC- Melbourne inner - **Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career**: - **Make a real difference for our customers...

  • Customer Service Representative

    6 days ago

    Melbourne, Victoria, Australia HotDoc Full time $50,000 - $60,000 per year

    Role Purpose & ContextAt HotDoc, our purpose is to enable the best possible patient experience for everyone in Australia. We're passionate about building products that have a real impact on patient health outcomes and delivering services that support the growth and sustainability of Australian healthcare.As a Customer Service Representative at HotDoc, you...