People Advisory Administrator

**Company Description** Fairness feels good**

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

Join an award winning People and Culture team, with a reputation for best in class and innovative services. The AFCA P&C team are

The **People Advisory Administrator**works across the P&C team to provide general support. The role predominately administers the employee lifecycle from offer and onboarding through to offboarding. As well as supporting administrative recruitment activities. The role reports into the Team Leader, People Advisory.

This role is a 3-month, full time contract role. We are ideally wanting someone who is available from 2nd June.

Key accountabilities include:

- Administer people lifecycle from offer and onboarding through to offboarding.
- Manage employee digital records and P&C storage.
- Respond to general P&C policy, process or guidelines queries.
- Administer employee and manager self-service site.
- Coordinate onboarding sessions, invitations, attendance, session support and reporting and ad hoc ‘all employee’ learning invites for pop-up sessions.
- Coordinate the review of policies, procedures and guidelines.
- Data enter volume job requisition, schedule interviews, coordinate unsuccessful notifications, assessments, background checks and generate offers.
- Work with the wider P&C team to provide administrative support across P&C initiatives, cyclical activities and BAU as required.

**Qualifications**
- Working towards a business or psychology degree with interest in HR.
- Experience in a similar administrator or coordinator role would be advantageous.
- Strong problem solving, critical thinking and customer focus.
- Strong attention to detail.
- A track record of identifying opportunities to streamline and improve processes and ways of working.

**Additional Information**
- ** BOSS Best Places to Work 2024** -credited for its culture, engagement and flexible working arrangements.
- ** Most Inclusive Workplace 2024** - Australian HR Institute (AHRI) Awards.
- ** Employer of Choice Public Sector and NFP**- Australian HR Awards 2023
- ** Bronze AWEI Accreditation 2024** - Recognised for LGBTQ+ workplace inclusion.
- ** Accredited Family Friendly Workplace** - Supporting work-life balance and inclusivity.[RV1]
- ** Hybrid working** - Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
- ** Inclusive leave options** - Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women’s health leave, and paid time off over Christmas.
- ** Financial benefits** - Not-for-profit salary packaging to boost take-home pay.
- ** Locations** - A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices.

**Apply**

If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply—even if you don’t meet every single criterion.

**AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.