Manager Property Development

**Who are we?**:
We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

**The role**:
An exciting opportunity has become available at South East Water in our Customer Connections Group for a Team Manager (Property Development). This role will lead a group of 2 Team Leaders and 16 Case Officers, who are responsible for preparing agreements which outline fees and conditions for new builds or redevelopment, where a connection to sewer, water, and recycled water is required.

The Team Manager, Property Development will be crucial in ensuring that Case Officers process Agreements in an efficient manner and provide oversight to the Group Manager.

**As the Property Development Manager, you will also**:

- Support and further develop direct reports.
- Lead the day-to-day operations of the team
- Act as an escalation point, and assist the Team Leaders with diplomatic decision making
- Develop relationships and collaborative networks within South East Water and with key industry bodies.

**Who are you?**:
If you are someone who constantly seeks new and innovative ways of working to streamline processes and implement strategies that improve team productivity, then this is the ideal role for you You’ll also possess demonstrated experience managing fast-paced teams and a strong ability to multitask to keep up with the demands of the development industry.

**To be successful in this position, you will have**:

- Proven experience in team management in a high-volume, fast pasted customer service environment.
- A personable approach with a can-do attitude to problem solving.
- Excellent time management skills and attention to detail
- A great deal of initiative and aptitude learning the technical aspects of the role.
- A desire to advocate and make a difference for your team.
- Strong people management skills, with an ability to coach for success and manage performance.

**What's in it for you?**:

- A commitment to work-life balance with truly flexible working arrangements, including hybrid working, leave purchasing and RDO options.
- 15 weeks paid parental leave for all parents and paid super on unpaid parental leave.
- A range of benefits, including free on-site parking and cultural leave.
- A great culture working in collaborative teams with strong work ethics.
- Career focused learning and development opportunities.
- The opportunity to be part of an organisation committed to environmental initiatives.
- Enjoy modern office facilities with panoramic beachfront views.

**We're for everyone**:
We do meaningful work, but how we do it is just as important. We’re here to help people live well, protect the environment, and keep healthy water and resources accessible and affordable for all. We know to make a positive difference we need to support our people to be their very best. Flexibility and innovation are at the heart of how we work. But it’s our people’s collective ambition, authenticity and differences that bring our culture to life.

Our people are as diverse as the communities we serve. Everyone brings a unique voice and a refreshing perspective that keeps us innovating. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers. Even though we’re all different, we still share a common goal to deliver healthy water for life.

**Keen to make an impact?**: