Learning and Development Manager

**Who are we?**:
We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

**The role**:
Reporting to the Group Manager Future Workforce, the Learning and Development Manager is responsible for leading the strategic development of all learning, development, leadership and talent management initiatives for South East Water. Building workforce capability, you will empower our people to be their best and assist with creating a culture of engaged, self-led, high performing and agile employees and leaders.

You will deliver this by leading a small team of Learning and Capability experts who work closely with the wider business to understand learning and development needs and capability priorities to meet strategic organisational objectives and drive customer outcomes.

While no two days look the same for the L&D Manager, some day-to-day activities might include the following:

- Develop and oversee the Learning and Development Calendar and Directory
- Review, optimise and promote the eLearning Hub (LMS)
- Gather feedback to measure effectiveness of L&D programs
- Oversee the process to assign compliance and regulatory training to employees, to minimize risk and meet obligations
- Implement the Leadership Capability Framework that underpins the skills, behaviours and capabilities required to deliver our strategic plan
- Design people leader tools and internal leadership programs to enhance employee experience, including Leadership Essential programs and People Leader pathways
- Facilitation of training and workshops
- Drive and enhance the performance, development and talent process

**Who are you?**:
Additionally, you’ll hold the following skills and attributes:

- Excellent people skills with the ability to engage, consult and influence at all levels
- Well-developed presentation and facilitation skills
- Strong analytical skills, with a curious approach to data to recognise patterns
- Proven experience leading a team
- High level of commercial acumen
- Accreditation in individual and team profiling tools desirable
- Experience and/or accreditation in coaching desirable
- Experience in designing and delivering leadership development programs

**What's in it for you?**:
Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.

As a SEW employee, you can enjoy the following offerings from our benefits package:

- Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
- Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing. (delete if maximum term contract)
- Life insurance and salary continuance.
- 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave. (delete if maximum term contract)
- Additional leave offerings, such as cultural and ceremonial leave and study leave.
- Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.
- Opportunity to be part of great initiatives involving the local community

**We're for everyone**:
Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.

**Keen to make an impact?**:
South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required.