Outbounds Team Leader

2 weeks ago

Sydney, Australia Techtronic Industries (TTI) Full time

Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many other are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.
Through an ongoing company-wide commitment to cordless technology, innovation and strong customer partnerships, TTI consistently delivers exciting new products that enhance customer satisfaction and productivity. We are committed to ensuring our people have a great experience at TTI, so in addition to an exciting and challenging role we also provide:
Competitive remuneration package
All the tools of trade provided
Exposure to world class technologies
Generous discounts on company products for multiple brands

TTI is currently seeking a Outbounds Team Leader to join our team in Sydney. Reporting to the Team Manager, your key duties will include:
Ensure the safe, accurate and efficient picking and processing of all orders through to despatch within agreed timeframes. Manage the team to achieve a cost effective and safe operation within the NSW warehouse by use of the business and system; MLS-WMS processes and procedures. Obtain a strong level of system; WMS-MLS knowledge to lead and coach teams.

Ø Ensure all Put-away from GR is achieved within 24hrs of receipt

Ø Ensure all orders are picked and despatched within agreed lead-times

Ø Ensure pick accuracy to minimise inventory loss, and achieve high customer satisfaction

Ø Ensure that pick face replenishment is optimised and completed on a timely basis

Ø Work with the Inventory Team to ensure that system and physical inventory differences and issues are resolved promptly to minimise delays in picking.

Ø Provide training and support in use of the MLS-WMS system and their associated procedures to the inbound, picking, packing and replenishment teams.

Ø Support the cycle count program put in place by the Inventory Team

Ø Working with the Inventory Team to ensure that pick faces are in optimum areas to increase warehouse picking throughput

Ø Manage MHE resources to assist the receiving and putaway functions to meet agreed targets in conjunction with other Teams

Ø Accurate planning of labour hours in your designated area of responsibility

Ø Prepare and report day/weekly/monthly as appropriate on agreed KPI measures and analysis to ensure all targets are exceeded

Ø Ensure aisles and pick faces are always keep clean and tidy in accordance with the expectations set by the Warehouse Management Team

Skills and experience required:
Ø Demonstrated experience in process improvement and continuous improvement with respect to picking/replenishment activities

Ø Experience in documenting processes and procedures

Ø Experience in managing picking and replenishment teams within a FMCG warehouse environment

Ø Experienced in picking/replenishment within a large (20,000 plus pallet) warehouse, managing a team of 25+

Ø Thorough knowledge of all aspects of picking, replenishment, cycle counting & training staff on the use of the relevant warehouse management system -WMS; SAP, Microlistics - MLS

Ø 2 years plus experience using complex WMS, for Inbound, Outbound and Inventory processes

ØAbility to use Microsoft Office programs; Windows, Outlook, Word, Excel to enhance your continuous improvement in role and support of team

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