Field Service Technician

**Job Description Summary**: The Field Service Technician role is to support our QLD based customers involving commissioning, fault diagnosis, repair and maintenance of BD PYXIS. This role will be required to support few servicing in Queensland and Canberra.

**Primary Responsibilities**:

- Ensuring that systems and maintenance schedules in designated area are maintained.
- Providing technical support to customers, including machine commissioning and customer training
- Support and assist with new customer installations including equipment setup and technical support for go-live.
- Plan, schedule and communicate Preventative Maintenance visits and breakdown visits to fit in with the customers’ requirements. Comply with Preventative Maintenance, service agreement and support SOP’s. Ensure there is mínimal or zero overdue Preventative Maintenance tasks by scheduling and planning assigned work
- On call remote support required. Available to work travel and work interstate as requested on short notice.
- As a BD representative, exhibit professionalism always.
- Responsible for documenting all work (accurate and up to date) carried out in relation to repairs, preventative maintenance, calibration, performance, and electrical safety testing.
- Responsible for maintaining records in accordance with company guidelines.
- Working hours may vary at times due to customer demands and onsite requirements (after-hours and weekend).
- All measuring equipment calibrated prior to due by date and not used beyond to ensure accurate calibrations are carried out

**Skills and Experience**:

- Electronics/computing, Trades Certificate, engineering certificate/diploma or degree advantageous
- Ability to complete technical repairs and upgrades to electro-mechanical equipment.
- Strong technical knowledge, troubleshooting, interpersonal skills, as well as time management
- Ability to build and maintain strong relationships with people at all levels, internally and externally.
- Flexible and adaptable with capability and willingness to embrace change.
- Current driver’s license
- Experience within Electrical/Mechanical/Mechatronics related is sought after
- Understanding of computers and assigned software
- Computer skills including Microsoft Office Packages
- Ability to complete electrical safety verification.

**Culture and Benefits**

We are **the makers of possible**

BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and its no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

**Why Join Us?**

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a **maker of possible **with us

**How To Apply**

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

**Primary Work Location**: AUS Brisbane

**Additional Locations**:
**Work Shift**: