IT Program Manager

2 weeks ago


North Ryde, Australia Macquarie University Full time

PRIMARY DETAIL

Salary Package: A competitive salary package negotiable.
Appointment Type: Full time, fixed-term role for 2 years
Location: Macquarie University, Wallumattagal Campus, Dharug land North Ryde
- The Role
- We are seeking an experienced IT Program Manager to deliver a student CRM Salesforce platform implementation. The role is an excellent opportunity to lead a key Program in Macquarie University’s digital transformation. You will report directly to the Program Director, Student 360, building and leading multiple project teams to develop and implement functionality in our new Salesforce CRM system for business functions across the University that will allow effective connection to successfully support students throughout their education.

Digital Transformation is one of the six fundamental commitments of the Macquarie University Operating Plan: to embrace emerging technologies to better connect, engage, and collaborate. The core focus of the University’s digital transformation strategy is enabling the objectives of Students First through five key focus areas, seeking to drive excellent experiences and outcomes in every dimension of students’ interactions with the University.

The Student 360 Program delivers a student CRM (Salesforce) platform that will realise our ambitions for end-to-end student engagement and service delivery, and allow the University to:
- Provide a unified, 360-degree view of each student that will enhance our ability to engage with them (including privacy protections and controls);-
- Support the transformation of business processes, providing identification of opportunities for improved services to students and support service delivery;-
- Enable context-specific services and personalisation to successfully support students throughout their journey;-
- Provide a contemporary technology platform that can evolve with the changing needs and aspirations of the University and to truly connect with our students as individuals;-
- Gain insights and analytics across the whole student journey, to provide better metrics and inform improvements of University services and experience; and-
- Replace and decommission legacy systems.You will support the Macquarie University IT senior executive team to deliver priority projects within the Macquarie University digital transformation strategy. The Program Manager role will be focused on the management of multiple project teams to ensure timely, appropriate and on budget delivery to support the Macquarie University digital transformation.

About You

You will be a self-starting individual with excellent work organisation, time management skills and ability to work under pressure. You will have strong analytical skills, an eye for detail and be able to effectively communicate with clients and stakeholders at all levels.

Your specific experience will include leading complex, large-scale, multi-disciplinary teams to deliver successful outcomes in a University or similar environment.

About Us

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community.
- Connect with us today

To Apply- At least 5 years’ experience leading large programs comprised of multiple project teams.-
- Previous experience delivering a CRM platform implementation, specifically Salesforce.Lead cross-functional analysis, technology, change, and quality assurance teams to achieve key program objectives within a portfolio.-
- Work with stakeholders, including external vendors, IT Directors, Project Managers, Solution Architects, and other project staff to lead initiation, planning and execution of programs and projects.-
- Be able to analyse any issue and provide necessary leadership to the team to find optimal solutions with regards to project management, solution analysis, change management, quality assurance, and architecture.-
- Lead, coordinate, and drive the decision-making process for key delivery decisions.-
- Ensure alignment of integrated project/program plans across functions and with team leadership.-
- Track and communicate with key clients and stakeholders on roadmap execution status.-
- Establish effective, accurate, appropriate, and timely communication within cross-functional teams to achieve key program objectives.-
- Provide updates on key issues and progress to senior management, both within IT and the Business organisation.-
- Proactively identify issues and provide general guidance to resolve program and team challenges.-
- Develop practical solutions to achieve program productivity and quality goals and objectives.-
- Provide input and general guidance to the team for presentations and updates to management and outside collaborators where applicable.- *_This position requires a criminal record check and work


  • Program Manager

    2 weeks ago


    North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL Exciting opportunity for an experienced IT Program Manager to join a dynamic and complex digital transformation for an initial Fixed Term full time opportunity. - A competitive salary package commensurate with skills and experience will be negotiated with the successful applicant. - Full Time, fixed-term role for 2 years. Based at...

  • Program Manager

    2 weeks ago


    North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL- Competitive salary package commensurate with skills and experience will be negotiated with the successful applicant.- Full time, fixed-term role till end of December 2026- Based at Macquarie University, Wallumattagal Campus, North Ryde About the Role We are seeking an experienced IT Program Manager to deliver a student CRM (Salesforce)...

  • Program Manager

    2 days ago


    North Ryde, Australia Big Fish Games, Inc. Full time

    **Job Posting Title**: Program Manager **Summary**: We’re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world’s greatest gaming experience, every...

  • Program Manager

    2 weeks ago


    North Ryde, New South Wales, Australia Macquarie University Full time

    This is a Program Manager role with Macquarie University based in North Ryde, NSW, AU == Macquarie University ==Role Seniority - mid levelMore about the Program Manager role at Macquarie UniversityPRIMARY DETAILCompetitive salary package commensurate with skills and experience will be negotiated with the successful applicant.Full time, fixed-term role till...

  • Program Manager

    2 weeks ago


    North Ryde, Australia Downer Group Full time

    We believe that the future lies at the intersection between humans, technology, and the environments we work in. XDNA, a part of the Downer Group, focuses on supporting digital transformation both internally within Downer and for its clients and partners. We specialise in leveraging emerging technologies to unlock opportunities at the intersection of human...


  • North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL Lead and manage a program of works associated with workforce and business transformation from concept to completion, overseeing all relevant projects to ensure the effective implementation of the outcomes in line with the Program's objectives. - Lead and manage the execution of a program of works as part of organisation-wide workforce...

  • Program Officer

    5 days ago


    North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL - Salary package: From $96,273 - $106,270 (HEW Level 6), plus 17% employer's superannuation and annual leave loading - Appointment Type: Full-time, 2 year fixed-term - Location: Based at Wallumattagal campus, North Ryde (hybrid working option) About the Role We have _two full-time, 2-year fixed term positions_ to join the _FIRST_ Australia...

  • Program Lead

    56 minutes ago


    North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL - Salary package: From $108,391 - $117,519 (HEW Level 7), plus 17% employer's superannuation and annual leave loading - Appointment Type: Full-time, 2 year fixed-term - Location: Based at Wallumattagal campus, North Ryde About the Role Macquarie University is seeking a Program Lead to manage and expand the_ _FIRST_ LEGO League (FLL) program...

  • Program Manger

    5 days ago


    North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL Full-time, fixed term contract role, competitive salary commensurate with experience plus 17% super and annual leave loading Work within a committed University Healthcare environment embracing change Inclusive, collaborative, and innovative project delivery work environment - About the role - Macquarie University Hospital and Clinics is...


  • North Ryde, Australia Achieve Australia Full time

    North Ryde Location - Newly created role - Join a high performance team **Purpose of the role** At Achieve Australia, our Passion is social inclusion for people with disability. Our Purpose is to build extraordinary lives, supporting our clients to be well, have a home, participate in their community and enjoy a full life. Through our Principles of...