Afterhours - Call Centre / Customer Service

3 days ago

Perth, Australia Global 360 Full time

Johns Lyng Group
- Balcatta Location
- Career Progression Opportunities
- Full Time-Permanent Position
- After Hours from 2:00pm-10:00pm**Key Duties & Responsibilities**:

- Receive and handle calls from a diverse customer base
- Create a memorable experience for our clients and their customers
- Assist customers and corporate clients with specific enquiries
- Provide a high level of personalised customer service
- Work varying programs and Client portal’s at any one time
- Complete submission of client reports and quotations
- Allocating of Emergency Trades for Makesafe works nationally

**Criteria**:

- Strong customer experience background
- Prior experience in an office based role
- Confident and professional phone manner
- Excellent communication and interpersonal skills
- Ability to work well under pressure and achieve KPI’s
- Strong computer literacy
- Positive attitude and a desire to go above and beyond to deliver high quality customer service
- Background in a call centre environment advantageous, however not essential
- Previous experience in the insurance or construction industry advantageous, however not essential

**We Offer**:

- An immediate start
- A respected organisation with stability and security
- Support and guidance from experienced managers
- A positive and rewarding team culture
- Future career progression where great work is recognised and rewarded
- Discounts on technology, cars, fashion, and leisure
- Up to date technology and a modern office environment
- On-site parking

**The Company**:
Positioned as one of Australia’s leading building and construction companies, Johns Lyng Group has been established for over 60 years and has a reputation for excellence. Highly talented business units, coupled with management’s transparent and honest attitude towards staff, have had an enormous impact on the growth of this company.
- _Please note:_

Please note:

  • Call Centre Operator

    11 hours ago

    Perth, Western Australia Chemist Warehouse Full time

    Join to apply for the Call Centre Operator role at Chemist WarehouseFrom aspiring pharmacists to analytical payroll professionals, store support superstars to specialist skincare and cosmetic buyers and wise web developers to warehouse gurus – the opportunities really are limitless at Chemist WarehouseWhether you're kick starting your career or looking for...

  • Call Centre Operator

    15 hours ago

    Perth, Western Australia Chemist Warehouse Full time

    Join to apply for the Call Centre Operator role at Chemist WarehouseFrom aspiring pharmacists to analytical payroll professionals, store support superstars to specialist skincare and cosmetic buyers and wise web developers to warehouse gurus – the opportunities really are limitless at Chemist WarehouseWhether you're kick starting your career or looking for...

  • Receptionist (Call Centre)

    15 hours ago

    Perth, Western Australia NPAworldwide Full time

    OverviewReceptionist (Call Centre) role at NPAworldwide. Our client is seeking a friendly and experienced Receptionist to join their busy dental practice located in Joondalup. Known for providing quality care with a personal touch, this well-established clinic offers a warm, professional environment for both patients and staff.Job DetailsThis is a permanent,...

  • Call Centre Consultant

    5 days ago

    Perth, Australia Rabobank Full time

    Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do. Want to join us? **About the role**: As a Call Centre...

  • Call Centre

    2 weeks ago

    Perth, Australia PERSOLKELLY Full time

    Nationally renowned Facility Management Organization in Burswood are seeking a customer focused Service Centre Agent to join their vibrant team **Maintenance Service Centre Consutant** *** PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the...

  • Operational Support

    3 days ago

    Perth, Australia Austcorp Executive Full time

    Multinational Facilities Management Company - Perth Based - Fantastic Long Term Career Opportunities! Our client, a large multinational Facilities Management service provider is seeking a professional service driven, experienced Help Desk / Call Centre Manager to be responsible for a the operational management of a high volume call centre, staff, systems...

  • Call Centre Support Manager

    2 days ago

    Perth, Australia DMCG Global Ltd Full time

    **the Opportunity.** DMCG Global are currently assisting one of Perth’s eCommerce success stories who is now seeking an incredibly talent Call Centre Support Manager to manage the Customer Experience team (Sales & Support) comprising of local and overseas sales & support staff with the team spread across AU, US & PH. **the Role.** This opportunity will...

  • Senior Afterhours Travel Consultant

    3 days ago

    Perth, Western Australia Corporate Travel Management Limited Full time

    Senior Multi-skilled Afterhours Consultant . Domestic and International end-to-end Travel management. Based anywhere in AU/NZ.Application Deadline: 27th August About CTMCTM is a global award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure, and loyalty travel markets. We offer personalized...

  • Call Centre Team Member

    11 hours ago

    Perth, Western Australia beBeeCustomerService Full time $60,000 - $80,000

    Customer Service RoleDeliver exceptional service to customers through various channels, focusing on phone support and timely communication.Key Responsibilities:Address customer inquiries promptly and efficiently.Engage with customers via phone, email, website, and social media.Manage a range of customer queries, including product details and service-related...

  • Call Centre Consultant

    24 hours ago

    Perth, Australia Rabobank Full time

    **About us** Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do. **About the role** We have an opening...