Repairs Manager
3 days ago
The Repairs Manager will manage and coordinate the Repair functions across the ASEA region.
Major Responsibilities- Owner of the end-to-end Repair offering across ASEA.- Responsible for defining, building, and implementing the overall Repair Strategy including Service Exchange.- Responsible for meeting KPIs in relation to customer quote delivery, financial performance, particular job cost or customer quotes and DIFOT.- Manage and lead the repairs team consisting of Repairs Coordinators, Repair Administrators, Planners and Technical Support Coordinators.- Acts as the deputy to the ASEA Service Center Manager, filling in when required.- Identifying new repair opportunities, building valuable partnerships, and expanding FLS market reach to drive revenue and company growth.- Maintain or develop standards, processes, procedures, whilst driving standardization within the repairs team.- Maintain positive relationships with our key customers and internal stakeholders.- Travel is expected in this role. Volumes will vary based on the requirements of the role_._- Any other duties as directed by your manager.
Knowledge, Skills & Experience- A commitment to Safety and fostering an inclusive work environment.- Be a Mining professional with a strong background in either engineering, metallurgy, plant operations, or services to the mining industry in the fixed plant arena.- A proven track record in managing the repairs of large industrial mining equipment.- Solid sales / business development experience within the region.- A good understanding of mining operations and the criticality of plant availability and planned maintenance.- Experience in working with customers to align the provision of FLS plant and equipment, through optimisation and digitisation, to give superior recoveries and outcomes.- Financial acumen and cost consciousness with a demonstrated history of cost-effective practices.- Excellent commercial knowledge, communication, and high-level negotiation and influencing skills (externally and internally) whilst maintaining an exceptional customer service attitude.- Ability to deliver in a fast paced, changing environment whilst maintaining a high attention to detail.- Logical thinking, creative problem solving, and sound decision-making skills with an emphasis on diversity and inclusion.- The ability to analyse the regional mining footprint and understand geopolitical and market forces.
What we offer:
- Competitive remuneration package on offer.- Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.- Since 1882, FLSmidth has operated successfully within a global environment.- Development and training within a respected global OEM company.- Access to salary packaging options to allow you to maximize your after-tax income.- Employee Assistance Program for employees and immediate family.- Purchased annual leave options.- Paid Parental Leave- Access to a recognition and benefits platform.- Involvement with community and charity initiatives.
No recruiters and unsolicited agency referrals, please.
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