Program Manager

**Join Link Group as a Program Manager**

At Link Group, we pride ourselves on delivering exceptional service and innovative solutions to our clients in the financial services sector. With a commitment to excellence and a focus on quality, we are seeking a talented Program Manager to join our team and contribute to the success of our projects.

As a Program Manager at Link Group, you will be at the forefront of project delivery, ensuring that projects are completed on time, within budget, and to the satisfaction of our clients. You will lead a team of project managers and oversee a program of work, utilizing a blend of Agile and PMBOK methodologies. Your role will involve collaborating with stakeholders from various business units, IT departments, and external vendors, as well as participating in steering committees and approval boards.

**Key Responsibilities**:
Successful Project Delivery: Lead the successful delivery of assigned programs and projects, meeting customer satisfaction and quality standards.

Scope Management: Work with project teams to identify and manage project scope, including out-of-scope tasks.

Governance: Implement effective governance for program tracking and reporting to ensure timely and accurate information dissemination.

Time Schedule Management**:Drive performance to ensure program milestones are met, develop and monitor project schedules, and implement change control mechanisms.

Leadership: Lead programs to achieve objectives, financial outcomes, and business benefits, inspiring team members to excel and managing conflicts effectively.

Cost Management: Monitor and control program costs to meet financial objectives, utilizing cost management techniques and change control.

Quality Management: Implement quality assurance processes to drive continuous improvement of quality within the program.

Resource Management: Determine project resource requirements and manage external vendors as needed.

Change Control: Utilize effective change control processes to document agreed changes to project scope, time, or budget.

Risk and Issue Management: Develop risk management plans and contingency plans to minimize adverse events, and conduct weekly project meetings to address any issues.

**Experience & Skills Required**:
Minimum 8 years of project management experience in the Financial Services sector, with proven success at a senior level.

Strong leadership and team management skills, with the ability to lead multiple teams across diverse platforms.

Excellent communication and stakeholder management skills, with the ability to communicate effectively with colleagues and clients at all levels.

Proficiency in Microsoft Office, especially Excel and MS Project, with PMBOK or Prince II qualification and Agile Scrum Master certification preferred.

**What's it like to work here?**

At LINK, we take pride in fostering a supportive, inclusive, and flexible work environment. We value diversity and genuinely care about the health and wellbeing of our team members. We're committed to continuous learning and provide the tools you need for career growth and personal development.

**Join us and enjoy a range of benefits, including**:

- Salary sacrificing via Superannuation.
- Paid parental leave scheme.
- Employee discounts on health insurance.
- Hybrid working model for increased flexibility. Volunteer leave to make a difference in your community.

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our continued investment in our proprietary technology platforms allows us to automate wealth management workflows, manage large consumer and member bases, and provide insights through predictive analytics.

By focussing on product and service innovation, our Technology division has evolved to become an innovative provider of solutions, identifying and anticipating the needs of clients across Link Group.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

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