Quality & Compliance Officer

Do you possess extensive expertise as a Quality and Compliance Officer, showcasing exceptional clinical knowledge and auditing experience, coupled with highly refined skills in time management, communication, and IT?_

**The Position**:
The role of a Quality and Compliance Officer involves offering support and assistance to the Quality Manager in ensuring the efficient monitoring of compliance functions and the implementation of various quality-related initiatives.

**Requirements of the Role**:

- Undertake a range of audits against the accreditation standards related to residential aged care.
- Work collaboratively with the Chief Quality and Risk Officer in identifying areas for continuous improvement to support quality and compliance.
- Work collaboratively with the Chief Quality and Risk Officer in the development of projects to support quality and compliance.
- Assist and support the Chief Quality and Risk Officer in the development and implementation of best practice policy and process.
- Develop and maintain a high level working knowledge of the electronic clinical support systems.
- Assist and support the Chief Quality and Risk Officer in developing, conveying and delivering on individual and organisational plans for continuous improvement.
- Maintain documented evidence of the organisations Quality Management Systems across all sites.
- Risk identification and mitigation.
- Trending and analysis.
- Preparation for external regulator visits including reaccreditation.
- Assistance with Gap Analysis and on-site support.
- Education including Quality related education as required by Facility or State.
- Oversight and support of clinical practice/medication practice.
- Attendance at internal and external meetings - as required by the business or at the direction of Chief Quality and Risk Officer.
- Attendance at announced/unannounced commission visits as needed.
- Care Manager support.
- Orientation of new management team members.
- Understand, comply with and report in line with the Serious Incident Reporting Scheme (SIRS).
- Oversight of facilities to ensure compliance that is delivered within the framework of Respect’s policies and procedures, legislative requirements, and meet the relevant service standards.
- Any other task as directed by the Chief Quality and Risk Officer.

**Requirements**:
**Essential**:

- Successful completion of a Bachelor of Nursing or equivalent.
- Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).
- High level ability to utilise information management and computer systems.
- Working knowledge of the requirements of the Aged Care Standards, Specified Care and Service Principles of the Aged Care Act, Documentation Standards, Residents Rights, Aged Care Funding Instrument and other relevant legislation, regulations and codes of practices.
- Sound communication skills.
- NDIS Worker Screening certification.

**Desirable**:

- Formal qualification in quality management frameworks.

**Benefits**
- Competitive salary and entitlements.
- Pay incentives including not-for-profit salary packaging.
- Meaningful work in a purpose-driven organisation.
- A healthy and positive workplace culture.
- Learning, development, and growth opportunities.
- Discounted private health insurance.

**Our purpose**:
To care for the elderly in our communities in an environment of respect, value, and belonging.

**Our Values**:
**Respect - **Treat all people with fairness and dignity
**Care -** Look after and protect the elderly, and each other
**Teamwork -** Encourage, cooperate, and build trust
**Courage -** Do the right thing, even when it’s difficult
**Integrity -** Be open, honest, and trustworthy
**Innovation -** Think differently to solve problems.
**Excellence -** Drive quality to continuously improve.