Service Desk Officer

2 weeks ago

Melbourne City Centre, Australia Victorian Building Authority Full time

**Position overview**

Reporting to the Service Desk Lead, the primary responsibility of the Service Desk Officer is to provide level 1 IT support to the organisation.

**Who we are looking for**
- Technical knowledge in Microsoft O365, Exchange Online, CRM Dynamics 2016/365 and Azure services.
- Demonstrated problem solving skills including the ability to use conceptual and analytical skills to analyse issues, liaise with stakeholders, draw conclusions and evaluate effectiveness.

**VBA Commitment**

We value and encourage flexibility for all, and so we support all our roles to be worked flexibly in some way, including part-time, to support a diverse, adaptive, and high-performing workforce. We encourage you to discuss flexible work options with the hiring manager during the recruitment process.

**Working at the VBA - what you can expect**
- A hybrid working model
- Challenging work and a continuous learning environment
- Flexible work options including part-time, compressed work schedules, flexible start and finish times, and purchased leave options.
- A competitive salary, 11% superannuation

**How to apply**:
We require you to upload:

- A detailed copy of your resume
- A cover letter outlining your relevant experience and how you feel it aligns to the role.

**Important information

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