Client Administration Officer

16 hours ago

Mawson Lakes, Australia SA Government -DEPARTMENT OF HUMAN SERVICES Full time

**Department of Human Services**
**Job reference**: 637840
**Location**: 5095 - MAWSON LAKES
**Job status**: Ongoing
**Eligibility**: Open to Everyone

**Role Highlights**
- Support vulnerable South Australians
- Work collaboratively and engage with stakeholders
- Multiple positions available

**About the Business**

Disability Services provides valuable support to the South Australian community through supported independent living, Transition to Home, quality and clinical services, and the DHS Equipment Program. As one of the largest providers, we supervise and help with everyday tasks to support people living with disability to live as independently as possible. Our Transition to Home initiative facilitates the timely discharge of people with a disability from hospital into the community.

We also fund equipment and home modifications for South Australians who are otherwise unfunded for these services through Commonwealth options. Equipment and home modifications, as well as the delivery, repair, maintenance and replacement of items, is funded by the DHS Equipment Program.

**Role Details**

The Client Administration Officer is a role within Disability and is accountable to the Manager, Business Improvement for:

- Creating, maintaining or updating service bookings, service agreements, service delivery items and other information in Lumary, in accordance with Departmental and NDIS legislative requirements and standards.
- Coordinating and monitoring scheduled roster reviews or plan reviews with the National Disability Insurance Scheme (NDIS), or other funding bodies, including any consultation with key stakeholders to support progressing broader work, and better outcomes for people living with disability.
- Supporting the filling of client vacancies through engagement with key internal and external stakeholders to achieve client centric outcomes.
- Assessing, reviewing and communicating participant needs and goals.
- Ensuring all clients are supported in their engagement with the service through working collaboratively and cooperatively with clients and other stakeholders.

**Special Conditions**

National Police Check required.
Must hold a current Australian issued driver’s licence (equivalent to minimum class C).

**Role Status**: Ongoing

**Salary Range**: $76,561-$80,256 (ASO4)

**Location**: Mawson Lakes

**Diversity and Inclusion**

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.

**Applications close**: 07/12/2024 11:30 PM

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