Program Service Representative

**Seneca Global Services, LLC** is part of the **Seneca Nation Group (SNG)** portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

**Seneca Global Services, LLC** is seeking a

**Responsibilities include, but are not limited to**:

- Provide feedback on material acquisitions, records management of program documents, and track document deadlines as required by milestone reviews.
- Assist the U.S. program team in preparing, reviewing and revising documentation associated with the platform.
- Assist the U.S program team with planning, coordinating, conducting, and reporting all operational status of the platform and local request for support or issues and acquisition requirements.
- Coordinate the feedback and any findings from local program team related to the platform performance for adjudication to the U.S. program team.
- Coordinate with the U.S. and AUS management team for all building access, logístical support needed for installations and training events.
- Responsible for coordinating, reviewing, and providing expert technical advice in the management of the platform.
- Coordinate with the onsite facility staff and U.S. program team for the integration of upcoming software release, local facility scheduled maintenance, and other platform downtime events.
- Coordinate technical or logístical support in support of onsite platform training events.
- Monitor and report the physical security of the platform and report any issues immediately to the U.S program team.
- Provide expertise in testing to facilitate coordination and evaluation of operational data to optimize performance of the platform.
- Maintain a high-level calendar to track and display upcoming program reviews and milestone decisions associated with the platform.
- Assist U.S. program team in development of briefings and presentations at various levels, articulate program vision, and mission.
- Assist the USG in preparing and reviewing:

- Acquisition documentation
- Independent cost estimates
- Assist the U.S. program team in the development of Operations SOPs and documentation related in the operations of the platform.
- Assist the U.S. program team in establishing and managing external stakeholder's relationships and connections to program team.
- Coordinate with the on-site team for the physical transfer of training content to and from onsite systems.
- Coordinate visitors' request required to deliver or update of the platform.
- Assist the local personnel as a SME on such matters as:

- Local Trusted Agents tasks
- Portal Organization Administration
- Jira Service Desk (JSD) Agent tasks and support
- Metabase User roles, responsibilities, and deliverables

Maintain current knowledge of changes to DOD Cybersecurity testing best practices, Cybersecurity Standards, Army Regulations, and cybersecurity T&E Policy.

**Basic Requirements**:

- Active Top Secret security clearance and be immediately eligible for nomination to receive TS/Special Compartmented Information (SCI) access.
- Bachelor's Degree in IT, Engineering, or relevant field from an accredited college/university; Industry standard certifications as specified in the tasks responsibilities.
- 6+ years in IT, Cyber Operations, and/or Engineering
- 3+ years in Program Management

**Desired Qualifications**:

- Program Management Certification's
- Master's Degree in Security Engineering
- Cyber Security certifications a plus

**Equal Opportunity Statement**:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual o