General Manager

4 hours ago

Richmond, Australia Mercy Health Full time

Reporting to the Chief Executive Officer - Healthy Ageing, the General Manager - Client Services will be responsible for driving sales and quality customer outcomes across the Healthy Ageing division which is made up of the Residential Aged Care (RAC), Home Care (HC) and Seniors Living (SL) business portfolios.
- In this newly created position, you will lead a small team of direct reports, but will be responsible for a larger Enquiry to Admissions (Sales and Business Development) team ensuring maximisation of occupancy opportunities and the expansion of other related business opportunities. You will also be responsible for the revenue optimisation team (AN-ACC Funding team)
- This is a full-time (76 hrs a fortnight), permanent position based at our Richmond office with travel to other Mercy sites required. Hybrid working arrangements (3 days onsite; 2 days WFH) are available.

**ABOUT US**:

- Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 10,000 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development. Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.
- Mercy Health’s Healthy Ageing Division is a national provider of aged care with 30 homes including 2,500 beds, home care business that services over 4,000 clients and 9 or 10 independent living villages with 437 units.

**ABOUT YOU**:

- We are seeking a proven leader with demonstrable sales success within a complex, diverse and evolving environment that can evidence their values based leadership and offer an authentic, engaging and agile character.
- Tertiary qualifications in Business, Health Service Management or another relevant field
- 5-10 years of executive level CRM and / or managing sales teams experience
- 10 plus years’ experience in a sales hunter role with a successful track record in large complex sales
- Experience in a not-for-profit and/or health organisation is desirable.

**WHAT WE OFFER**:

- Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- Caring for our people and those important to them with generous employee assistance available for employees and their families
- Offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process, please contact us on the details below.
- Jessica Casey, General Manager, HR - Healthy Ageing

General Manager, HR Jessica Casey

00

  • General Manager

    6 days ago

    Richmond, Australia The Sporting Globe Full time

    Are you ready to lead the charge in a thrilling new chapter of hospitality and sports entertainment? Join us at The Sporting Globe Bar and Grill, where we're not just a venue, we're an experience! We're on the lookout for a dynamic **General Manager** to spearhead operations at **our newly refurbished**, vibrant hub nestled in the heart of **Richmond.** As...

  • Demand Generation Manager

    2 days ago

    Richmond, Australia E1 Full time

    **Who we are** E1, (formerly called EstimateOne) is a SaaS tender management platform connecting commercial builders with subcontractors and suppliers. Proudly named one of AFR’s Best Places to Work in 2025, we’re the market leader in Australia and New Zealand — and now we’re growing our 120-person team into the UK. Our scaleup vibe keeps things...

  • General Manager

    4 hours ago

    Richmond, Australia Mercy Health Full time

    Reporting to the Chief Executive Officer - Healthy Ageing, the General Manager - Clinical Leadership will be responsible for providing clinical leadership to the Healthy Ageing business of Mercy Health which comprises Residential Aged Care (RAC), Home Care (HC) and Seniors Living (SL) business portfolios. - In this role, you will lead a small team of...

  • General Manager, Delivery

    6 days ago

    Richmond, Victoria, Australia REA Group Full time $120,000 - $180,000 per year

    Opportunity for a senior leader to shape, influence and scale REA Group's delivery practicesPermanent role based in Melbourne or Sydney, hybrid workingWe're REA With bold and ambitious goals, REA Group  is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's...

  • General Manager, Product

    1 week ago

    Richmond, Victoria, Australia REA Group Full time $150,000 - $250,000 per year

    Define and execute the RCA product vision aligned to REA's goals​Drive connected consumer and customer experiences that build Australia's most engaged commercial property audiencePermanent role based in Melbourne or Sydney  We're REA   With bold and ambitious goals, REA Group  is changing the way the world experiences property. No matter where...

  • General Dentist

    6 days ago

    Richmond, Victoria, Australia Richmond Smiles Full time

    Dentist (General) — Full-TimeCompany: The Aussie Dent Pty Ltd t/a Richmond SmilesLocation: Richmond, VictoriaSalary: AUD $80,000–$90,000Why you'll love this roleWe're a friendly, fast-growing clinic in the heart of Richmond. If you're a General Dentist who's confident with crowns and root canal therapy, and you're hungry to level up your skills with...

  • Dutton Garage General Manager

    1 week ago

    Richmond, Australia Dutton Garage Full time

    **Company Description** Established in 1911, Dutton Automotive is the largest retailer and wholesaler of pre-owned luxury, exotic, prestige, family and commercial vehicles in Australia, focused on reliable and customer-centric automotive services. Dutton Automotive was recently acquired by Japanese conglomerate Sojitz Corporation. Sojitz employs over 20,000...

  • General Manager Clinical Leadership

    2 days ago

    Richmond, Australia Mercy Health Australia Full time

    Employment Type: 3 month fixed-term Location: Richmond, with travel to other sites as required Upload with Application: Resume, cover letter, and all relevant qualifications Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our...

  • General Manager Corporate Services

    2 weeks ago

    Richmond, Australia Noble People Full time

    Varied role balancing strategy and financial integrity - Health based not-for-profit with commercial focus - Peak body with tremendous international reputation A key component of ensuring Australians receive the highest level of health care involves managing education accreditation programs and member entry standards on a national basis. This body has built...

  • Ge Dowty Propeller Technician

    4 hours ago

    Richmond, Australia General Electric Full time

    **Job Description Summary**: To support GE Aerospace’s customers by conducting industry best practice repair and overhaul practices on DOWTY propeller systems to support GE Aerospace’s customers. Reporting to the DOWTY supervisor, you will conduct OEM directed maintenance on DOWTY Propellers fitted to Lockheed Martin C130 Hercules. **Essential...