Assistant Service Manager

Posting Description:

- Hybrid working arrangement
- On the job training provided
- Be part of a high performing team
- HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA)._

**Assistant Service Manager | HIAIS**

We are seeking an Assistant Service Manager to join our North Ryde HIAIS Team. The Assistant Service Manager will have prime responsibility for providing day to day operational support to the team and Service Manager with engagement and performance activities whilst delivering support with clients.

**Who are Aon and HIA?**

Our joint venture provides us with the unique opportunity to leverage the risk and insurance expertise of Aon, with the HIA's deep knowledge of the housing industry.

HIA is Australia’s only national building industry association, representing the interests of the housing industry at regional and national levels. Their extensive membership program for the last 70 years has supported residential builders, trade contractors, developers, design professionals and more.

Aon is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their team of business insurance specialists can help you find a policy suited to the common risks of your industry so you’re more confident that you’ve found the right type of insurance for your business

**What the day will look like**
- Provide support with clients, insurers and internal colleagues to deliver the renewal process
- Act as a Subject Matter Expert and provide operational support and escalate enquiries to Service Manager
- Handling a range of account management, servicing and administration support
- Issuing of policy documentation and data entry
- Collaborating with teams to improve compliance and to implement process
- On-the-job training provided

**Skills and experience that will lead to success**

This opportunity would suit someone looking to start their career with aspirations for long-term development. In this role you will be provided with training to support your growth and develop your understanding of insurance. To be successful you will have:

- Excellent communication and organisational skills
- Previous insurance or team lead experience would be desirable
- A positive attitude
- The ability to work effectively in a team environment and independently
- A passion for helping and supporting others
- Good initiative and can challenge the status quo

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

**#Aoncareers