Client Services Representative

1 day ago

Brisbane, Australia Equifax Full time

As a **Client Service Team **Member **, **you will be responsible for providing all kinds of helpdesk support and will work alongside a team of technical minds and computer savvy individuals.

However, learning the platform takes time, which is why our team has plenty of templates, guides, and documents to ensure we get the job done right, every time. You will be working with a team that is dedicated to providing the best possible service to our clients.

**What you’ll do**:

- Handle all aspects of user access, updates, upgrades, and configuration changes
- Provide help desk support - equivalent to level 1
- Learn and master the ServiceNow platform
- Utilise templates, guides, and documents to ensure tasks are completed accurately and efficiently
- Provide support during onboarding and setting up new platforms

**What experience you need**:

- 2+ years business experience or service/operational processing
- Strong computer skills
- Basic software knowledge

**What could set you apart**:

- Experience using Google Suite and or knowledge of trade credit (not essential)
- Any completed Internships, volunteer work or personal projects
- Highlighting any entrepreneurial or research projects

We believe that when we’re at our best, we can do our best. Equifax offers policies and programs that support our employees’ financial and personal wellbeing with additional leave days, hybrid working environment, employee assistance program and organisational growth potential through our online learning platform with guided career tracks.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability.

**Who is Equifax**:
As a global data, analytics, and technology company, we play an essential role in the economy by helping consumers, companies and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and technology lets us create the insights that power decisions to move people forward.

With the global power of over 13,000 dedicated, smart, and passionate team members, we help people live their financial best.

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

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