Rostering Officer

5 days ago

Ipswich, Australia Kanda Full time

Create and maintain accurate and timely staff rosters
- Coordinate shift coverage and manage leave requests
- Support our dedicated team of support workers and care staff

We are seeking a highly organised and detail-oriented Rostering Officer to our team in Ipswich. In this crucial role, you will be responsible for developing and implementing efficient rostering practices to ensure the seamless delivery of support to our clients.

**About the role**
As the Rostering Officer, you will play a key part in the allocation of staff, ensuring that shifts are filled in a timely manner, and that rosters comply with relevant awards and legislation. You will collaborate with case managers, support workers, and management to create effective rosters, manage employee availability, and respond to rostering inquiries.

Key responsibilities include:

- Populating and updating rosters in a timely manner
- Ensuring shifts are filled to minimise disruption to client support
- Processing annual leave and availability requests
- Auditing timesheets for payroll processing
- Setting up and managing ongoing rosters
- Coordinating the rostering of new employees
- Monitoring employee hours to ensure compliance
- Responding to and managing employee queries
- Maintaining accurate documentation
- Interpreting awards and relevant legislation

**About You**
- A minimum of 2 years of relevant experience in a similar rostering role
- Strong customer service skills
- Ability to multitask, prioritise, and meet deadlines
- Excellent communication and interpersonal skills
- High degree of accuracy and attention to detail
- Strong computer literacy, including rostering software and MS Office
- Ability to interpret the SCHADS Award
- Demonstrated problem-solving skills
- Strong organisation, time management and coordination skills
- Current unencumbered Class C Driver’s License
- Working with Children Check
- NDIS Worker Screening Check

**About Us**
At Kanda, we’re more than a care provider - we’re a community. Backed by decades of experience, we deliver personalised support solutions that embrace the complexity of life. Our services span disability and NDIS support, children, youth and family services, aged home care, veterans’ care, and community nursing.

We are committed to fostering an inclusive environment where every individual can achieve their highest potential. Our team of compassionate professionals works collaboratively to ensure our clients receive the support they need to live fulfilling and independent lives.

We are always looking for passionate, talented individuals to join our team.

**What We Offer**
- A crucial role in ensuring the smooth delivery of essential services
- A supportive and collaborative team environment
- Opportunity to utilise your organisational and time management skills
- Values-driven organisation committed to making a difference
- We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome - they are essential to our success._

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