Customer Service Assistant

5 days ago


Strathfield South, Australia Citiguard Protection Services Full time

**Company overview**:
Join our team at Citiguard Citiguard provides security services for home, business, and government. We have been doing this since 1966. We have a track record of delivery of quality security service solutions. We have over 50 years’ experience as a security agency for home, companies and government premises in Sydney and Australia.

Our service includes alarm systems, security guard hire, monitoring and additionally CCTV. We are based Sydney.

**Job Summary**:
Citiguard is looking of Customer Service Assistant to help our alarm and CCTV department. This a full-time roll, Monday to Friday role 0900 to 1730

The successful applicant will be responsible for but not limited to:

- Providing a high level of customer service
- Assisting our Service Manger.
- Stock Control, faulty returns, ordering equipment.
- Assisting clients with alarm problems.
- Working with our field technicians.
- Checking system fault reports.

**Preferred experience either**:

- Experience in working the electronic security industry.
- Security equipment supplier.
- Be passionate and ambitious to learn new products and skills.
- Have company loyalty.
- Be focused on customer satisfaction.
- The ability to work both independently and as part of a team.

**Benefits**:

- Boutique organisation environment.
- Onsite parking.
- Learning and development are supported and promoted.
- Great opportunities for advancement and professional development.
- Cultural diversity is valued and supported.

Citiguard Protection Services Lic No. 470886413

**Salary**: $60,000.00 - $65,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Christmas bonus
- Overtime pay
- Penalty rates

Application Question(s):

- Do you have customer service experience?

Work Authorisation:

- Australia (required)

Work Location: In person



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