Sales and Service Consultant

2 weeks ago

Brisbane, Australia Allianz Partners Full time

You'll be speaking with students on campus regarding our Overseas Student Health Cover program (OSHC) along with promotions and student assistance.

You'll need to be available to work between the
**hours of 10am - 4pm Monday to Thursday for a permanent part time** opportunity.

**Duties and responsibilities include**:

- Ensuring Allianz Global Assistance is seen by students on campus as the number one OSHC provider.
- Providing superior customer service to students and staff on campus at client institutions.
- Delivering orientation / information presentation sessions.
- Working with international students displaying empathy and professionalism to assist with their medical health insurance enquiries.
- Delivering information, advice and support in a manner best received by the individual client cognisant of their cultural, religious and language requirements.
- Attention to detail and work within policy guidelines, governance and internal procedures.
- Sales support activities

**What makes a successful Client Services Rep?**
- Commitment to work part time hours
- Is immediately available or less than 2 week notice period
- Delivers superior customer service first time every time
- Is a confident communicator who can help our customers in difficult situations
- Is able to handle fast paced, challenging environments
- Can relate to customers who at times can react to situations differently
- Can problem solve with a methodical approach using logical thought processes
- Ability to demonstrate cultural sensitivity and/or speak other languages
- Is computer literate and proficient across Microsoft Suites
- Has experience with processing, data entry and/or administration
- Demonstrated experience and ability to work independently
- Sales experience highly regarded

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