Teaching Support Officer

**Job no**: 527958
**Work type**: full time
**Location**: Sydney, NSW
**Categories**: Business Development / Industry Engagement, Knowledge Exchange
- Employment Type: Full Time, Continuing (35-hour week)
- Remuneration Level 6: $100,354 - $107,054 + 17% Superannuation.
- Location: Kensington, NSW
- Belong to a vibrant campus community, where dreamers are doers

**Why The Role Matters**:
The role of Teaching Support Officer is responsible for overall support to Academic staff and students to ensure Teaching is delivered efficiently and appropriately. This includes ensuring appropriate learning spaces, TELT (Technology Enabled Learning & Teaching) and logístical support are delivered on time and as required.

This position is situated in a team-based environment where during peak times the sharing of roles and the collaborative support for the work of colleagues may occur.

**Skills and Experience**:
To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

(please review the Position Description for a full list of Skills and Experience)
- Relevant tertiary qualifications and/or an equivalent level of knowledge gained through any other combination of education, training and/or experience
- High-level understanding of course coordination, handbook requirements, Teaching Support logistics and program administration
- Proven experience working with University enrolments and a strong understanding of the day-to-day enrolment functions which require attending to
- Excellent problem solving, communication, analytical and organisational skills with an ability to meet deadlines and to identify gaps in service and make suggestions for improvement
- Proficiency in a range of computing skills including word processing, spreadsheets, and databases and a willingness to learn new systems
- Ability to work independently with mínimal supervision and work productively as part of a team.

**Accountabilities**:
(please review the Position Description for a full list of Skills and Experience)
- Apply, interpret and advise on policies, systems, manuals, rules, procedures and guidelines relevant to Teaching Support activities across the Faculty
- Establish and maintain high level communication and administration in regard to the Learning Management System (LMS) to support the School's TELT activities, acting as TELT administrator as per the faculty TELT guidelines
- Maintain and support assessment needs including external, internal and centrally run exams (and supplementary exams), and coordinate results processing (including special considerations, late entry, changes and disputed marks) as required by course and program convenors
- Under the direction of the management team, prepare and process academic casual contracts in line with school budgets
- Review, adjust, coordinate remediation and publish; course outlines, course catalogues, Enrolment Requirement Groups (ERGs), AIMS & Handbook entries across all courses and programs
- Undertake school and faculty term planning activities including completion of accurate Clash Free Course Combinations (CFCCs) as required, ensuring all changes to programs and courses have been accounted for
- Support school and program-specific administration needs including (but not limited to) committee secretariat (L&T meetings), bookings systems, auditions, language placements, student experience surveys, admissions requirements and performance requirements as directed by Operations management team.

**Benefits and Culture**:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

- Flexible Working Options (work from home, flexible hours etc)
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)

**How to Apply**:
Submit both a Cover Letter and CV online via the UNSW Job Board before Thursday 17th October 2024. Please ensure your cover letter addresses the selection criteria for this position (no more than 2-3 pages).

**Get in Touch**:
The University reserves the right not to proceed with any appointment.

Position Description

**Advertised**: 03 Oct 2024 AUS Eastern Standard Time
**Applications close**: 17 Oct 2024 AUS Eastern Daylight Time