Elearning Quality Assurance Specialist

14 hours ago

Brisbane, Australia etrainu Pty Ltd Full time

The Company

etrainu is an established leader in online learning design, development, delivery and assessment founded in Australia. Delivering custom solutions to SME organisations Domestically and Internationally. Our customer first approach is driving rapid growth in our SaaS products.

The Role:
As an eLearning Quality Assurance Specialist, you will be responsible for the successful development and quality assurance of eLearning projects across multiple sectors. This role requires a keen eye for detail to ensure that eLearning materials are developed, reviewed, and delivered to the highest standards of quality, accuracy, and effectiveness.

We are looking for someone who has a deep understanding of instructional design principles, adult learning theory, and industry best practices to review learning materials to ensure it meets the needs of our diverse audience.
- Location: Brisbane Headquarters
- Work hours: Full-time | Flexible working arrangements available
- Salary: $70,000 - $85,000 total package including super

Key Responsibilities

Content QA
- Review and evaluate eLearning content, courses, and modules to ensure accuracy with grammar and spelling, clarity, and alignment with learning objectives.
- Conduct thorough quality checks to ensure that the content adheres to established education standards, branding guidelines, and technical specifications.
- Identify and address inconsistencies, errors, and usability issues within eLearning materials.
- Provide constructive feedback and suggestions for improvements to content creators and developers.
- Work collaboratively with cross-functional teams to identify and implement improvements in systems, processes, and workflows.
- Monitor customer feedback to assess perceptions of content quality, delivery, and user experience.
- Document and maintain accurate records of processes to ensure we are adhering to the Company’s quality standards.
- Work towards continuous improvement of quality assurance processes.

Testing
- Publishing eLearning files for upload to multiple LMS platforms
- Testing the published files to ensure they meet client specifications with reporting and other data collection requirements
- Working collaboratively with the cross functional teams to identity, and fix issues and bugs
- Working closely with the LMS platform development team to troubleshoot and fix any identified bugs
- Compiling and maintaining a bug report to ensure similar issues do not occur

**Required Skills**:

- Proven experience in quality assurance within eLearning development
- Strong attention to detail and the ability to critically assess content quality
- Excellent communication, collaboration, and problem-solving skills
- Strong organisational skills and ability to manage multiple eLearning projects simultaneously
- Proven experience with eLearning authoring tools
- Proven experience with LMS platforms
- Proven ability to troubleshoot and fix eLearning bugs

The eLearning Quality Assurance Specialist will play a crucial role in ensuring the successful delivery of high-quality eLearning solutions that meet learning objectives and standards.

Pay: $70,000.00 - $85,000.00 per year

Work Location: In person

Application Deadline: 10/07/2025

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